Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Expedia
par un voyageur
Publié le 10 juin 2024 sur Expedia
Ett prisvärt boende I Nairobi. Personalen var mycket trevlig och maten bra. Första dagen var det dåligt med varmvatten men sen fungerade det utmärkt. Internet var långsamt men bortsett från det kan jag rekommendera hotellet som ett prisvärt boende.
par un voyageur
Publié le 26 mars 2024 sur Expedia
Staff were friendly and helpful to meet any of my needs.
The buffet breakfast was average but all I needed. The room was comfortable and the Hotel was in a good location for where I needed to go.
par un voyageur
Publié le 22 mars 2024 sur Expedia
Everything was good
par un voyageur
Publié le 19 mars 2024 sur Expedia
I enjoyed my stay. 💜
par un voyageur
Publié le 8 mars 2024 sur Expedia
Expedia is awful
Commentaires de Gestion de l’hôtel
11 mars 2024 par James - GM, Gestion de l’hôtel
Dear Chris,Thank you for staying with us and we appreciate you taking time to review us. We would appreciate if you could give us a detailed account of your experience to help us improve. We look forward to your feedback.
par un voyageur
Publié le 20 déc. 2023 sur Expedia
I really liked this hotel! I only stayed for 1 night but would like to stay again if I'm in the area. As a lone female traveller I am always conscious of safety.
There is a plaza less then 1 minute where there are many food and eating options and there were also a few lively bars within a short walking distance also
There were not many street lights at night but the area was busy enough on a Friday night
There is no hotel airport free shuttle, you have to pay for it and mine never showed up! I therefore ordered an Uber and it was only about £5 to airport
Really nice decor and helpful staff
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Management, Gestion de l’hôtel
Dear Rishona,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay, found our hotel appealing, and appreciated the helpful staff. We apologize for any inconvenience with the airport shuttle but are pleased to hear you found a convenient alternative. We look forward to the possibility of hosting you again whenever you're in the area.Best regards,The Monarch Boutique Hotel
par un voyageur
Publié le 14 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Management, Gestion de l’hôtel
Thank you for the perfect rating! We're thrilled to hear you had an excellent experience and hope to welcome you back soon.
par un voyageur
Publié le 11 sept. 2023 sur Hotels
par un voyageur
Publié le 20 août 2023 sur Expedia
Nothing unique. If there's such a thing as false advertising, this booking was it. The rooms could really use a spruce up. The linen is overdue for replacement, not sure why you call it premium? My bad, I should have paid attention to the other reviews before confirmation of booking. Plus the VIP perk (round-trip airport pick and drop) -- why offer something you intend to charge me for? I'd still have booked with or without the perk. The ping-pong between Expedia and the Monarch staff just left me feeling frustrated and used... The fact though that no one at the hotel acknowledged my booking or email inquiries until check-in/out is the reason I'm giving you a low rating. Do better, The Monarch/Expedia.
