Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Miller, Gestion de l’hôtel
Dear Christine,Thank you for your 4-star review! We’re glad to hear you had a positive experience with us. If there’s anything we can do to earn that fifth star on your next visit, please let us know. We look forward to welcoming you back soon!Best regards,Team Yaya!
par un voyageur
Publié le 2 août 2024 sur Expedia
Property very clean excellent staff
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Miller, Gestion de l’hôtel
Dear Shaqwana,Thank you for your great feedback! We’re thrilled to hear that you found our property clean and our staff excellent. Your kind words motivate us to keep delivering top-notch service. We hope to welcome you back soon!Best regards,Team Yaya!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Team Yaya, Gestion de l’hôtel
Dear Twanda,Thank you so much for the 5-star rating! We are delighted to know that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay!Best regards,Team Yaya!
par un voyageur
Perfect for few nights in Nairobi & very spacious
Publié le 10 juill. 2024 sur HotelsHad a 3 bedroom apartment for price of single hotel room. Ideal for our first few nights in Nairobi with restaurants, bars and shopping centre in walking distance
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Miller, Gestion de l’hôtel
Dear Rueben,Thank you for your wonderful review! We're delighted to hear that you found our spacious three-bedroom apartment perfect for your stay in Nairobi. It's great to know you enjoyed the convenience of nearby restaurants, bars, and the shopping center. We hope to welcome you back for another fantastic stay soon!Best regards,Team Yaya!
par un voyageur de Fpo
Publié le 1 mai 2024 sur Expedia
We loved this property, staff was friendly and accommodating. Traveld with a large group so we booked two appointments and it was such a great choice. Everything was as pictured.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Miller, Gestion de l’hôtel
Dear Maame Ama,Thank you for your fantastic feedback! We’re thrilled to hear that you and your group loved your stay with us. It’s wonderful that our friendly staff could make your experience even better and that everything met your expectations. We hope to welcome you back for another memorable visit!Best regards,Team Yaya!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
The people were friendly. In close proximity to markets and shops. The outdoor area is pleasant.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Miller and the entire Yaya Team, Gestion de l’hôtel
Dear Peter, Thank you for your positive feedback! We're delighted you enjoyed our service and convenient access to nearby places. We appreciate your compliments about the outdoors. We hope to welcome you back for another pleasant stay. Our very best wishes.
par un voyageur de Bronx
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Miller and the entire Yaya Team, Gestion de l’hôtel
Dear Andre,Thank you for your wonderful review.We look forward to welcoming you back to your home in Nairobi.
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Yaya was absolutely Perfect and extremely accommodating. I stayed at yaya with my husband and two kids from 12/2-12/5. We traveled to Tanzania for a few days and then completed our vacation back in Kenya at yaya on 12/10. Having a comfortable place to stay with your children is important and yaya fulfilled it all. If you’re looking for the perfect place to stay in Kenya yaya is the place to be.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Miller, Gestion de l’hôtel
Dear Ebony,Thank you for your wonderful review! We’re thrilled to hear that Yaya was the perfect choice for your family during your travels. It’s fantastic that you found our accommodations comfortable and accommodating for your children. We appreciate your recommendation and can’t wait to welcome you all back for another great stay in Kenya!Best regards,Team Yaya!
par un voyageur de Brussels
Publié le 16 juill. 2023 sur Expedia
Generally good facility. Repairs ongoing and very noisy during this period. No notice was made on booking.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par Miller, Gestion de l’hôtel
Dear Egbe,Thank you for your review of Yaya Hotel & Apartments. We apologize for any inconvenience caused by the ongoing refurbishment works. We would like to clarify that a message regarding the refurbishment works was sent to you immediately upon your booking through Expedia. This message is sent to all guests once a booking has been confirmed online.We are pleased to update you on the progress of the makeover works. All our rooms have been elevated to luxury status, featuring state-of-the-art in-room and kitchen equipment, as well as modern appliances. Additionally, we are currently revamping our reception area and basement to create a fresh and inviting atmosphere.We completely understand the importance of your comfort, and as such, we have meticulously scheduled the renovation works between 10 am and 4 pm from Monday to Saturday. We have taken every measure to minimize noise disturbances, especially since the works are located on the ground and basement floors.Once again, we apologize for any inconvenience caused and appreciate your understanding during this period of improvement. We hope to have the opportunity to welcome you back in the future to experience the enhanced facilities firsthand.Best regards,Miller and the Yaya Team
par un voyageur
Publié le 14 juill. 2023 sur Expedia
Great staff so helpful
Commentaires de Gestion de l’hôtel
17 juill. 2023 par Miller, Gestion de l’hôtel
Thank you, Jacyntha! We're thrilled to hear that our staff at Yaya Hotel & Apartments provided excellent assistance during your stay. We aim to deliver exceptional service, and your kind words mean a lot to us. We hope to welcome you back soon for another wonderful experience.Warm regards,Miller and the entire Yaya Team
