Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,2 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Michelle , Gestion de l’hôtel
Thank you and welcome back again
par un voyageur
Publié le 1 juill. 2024 sur Expedia
I loved my stay here but might not be for everyone if you want to be near the hustle and bustle of nairobi. bolts and ubers into town were super cheap though so I think your able to be well below prices of down town hotels, nice scenic property, nice ish rooms (the showers left a little bit to be desired - use the shower shoes) but i loved my stay here!
par un voyageur
Publié le 12 juin 2024 sur Expedia
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Everything was Good
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Mitchelle, Gestion de l’hôtel
Thank you for your compliment. We are looking forward to hosting you again
par un voyageur
Publié le 3 déc. 2023 sur Expedia
The Hotel was doing renovations so the outside area was not accessible but there was a seating area in the main building with TV and dining upon request was available. The staff were very helpful and my original booking was upgraded to a larger room-nice! I would definitely rebook at this location.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Denis, Gestion de l’hôtel
Thank you very much, we apriciate, you are highly welcomed again next time.
par un voyageur de Beaumont
Publié le 26 mai 2023 sur Expedia
The staff were very nice and caring. Judith and Moreen took care of us.
They also helped us call for Taxi, which was safe to take us to the airport.
They facilitated and cooked nice dinner and breakfast for us.
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Judy, Gestion de l’hôtel
You are welcome.we appreciate your comments.Your comments make us stronger and help us improve on services .Always at your services.
par un voyageur
Publié le 23 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Judy, Gestion de l’hôtel
You are welcome.We appreciate your comments.It makes us stronger and help us improve on services.Always at your service.
par un voyageur de Waldorf
Publié le 24 mars 2023 sur Expedia
The night I arrived at the Zarita Boutique Hotel I was presented with a subpar room and not the Executive room which I had reserved. It had been a very long travel day. The manager tried to insist that this was the room in which i reserved. Since it was after 11:30pm the manager (Jeff) promised sort things out and to just stay in the room for the night. This was the class Bait and Switch tactic. The following morning the manager was no longer insisting that I had the correct room. Needless to say I was disappointed. Now I’m told that the Executive room was occupied by someone else however the person was out of the country and I could stay in the room. This was totally unprofessional. When I asked for a cancellation I was informed by the manager that it was to late to cancel nor get a refund. I was told I would be charged for duration of my 12 night stay. I moved my luggage and personal items into the Executive Room however I was not allowed use of the closets, drawers etc because the room in which I had reserved and paid for in full via Expedia was occupied!!!.. this was only the beginning of overwhelming challenges at the Zarita Boutique Hotel. No screens in the windows, no air conditioning, initially the toilet did NOT flush. To take a shower only Cold water was on unless you ran Outside the bathroom hit a switch which activated the hot water heater however by the you got back in the shower the was EXTREMELY HOT which required you to go back to turn the switch off.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Mitchelle, Gestion de l’hôtel
Hi, Cornelius, sorry about thre misfortunes that you experienced durin your stay with us. I asure you the management has changed, the place is renovated we welcome you again to come and experience the new face of Zarita. Thank you for your comments it has really helped us to work on our flaws
par un voyageur
Publié le 6 juin 2021 sur Hotels
It was good
Commentaires de Gestion de l’hôtel
11 juin 2021 par Hani, Gestion de l’hôtel
Thank you.We look forward to hosting you again.
Regards
par un voyageur
Publié le 23 avr. 2021 sur Hotels
Service was friendly. More like a hostel set up and rooms are extremely small. Great for just a quick rest before flying out. They do no have an airport shuttle assisted in amenities. They call a taxi that will cost you $10.
Commentaires de Gestion de l’hôtel
27 avr. 2021 par mary, Gestion de l’hôtel
Thank you Amanda for staying with us and for your comments .please note that our rooms are of different sizes.welcome back next time are we shall be glad to show you all the rooms and you can pick one of your choice.
