Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,2 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 janv. 2024 sur Expedia
The staff was super helpful. They got taxis for me, did my laundry, polished my shoes, reminded me of the breakfast hours. The hotel was incredibly clean as was my room. The food was delicious. I could not have been more pleased.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par The Alps Hotel Nakuru, Gestion de l’hôtel
Dear Mary,Thank you so much for your kind words! We're delighted to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel well taken care of are our top priorities.It's fantastic to hear that our staff went above and beyond to assist you with taxis, laundry, shoe polishing, and keeping you informed about breakfast hours. We take great pride in our team's dedication to making our guests' stays as comfortable and enjoyable as possible.Maintaining cleanliness throughout the hotel, including guest rooms, is of utmost importance to us. We're thrilled that you found everything to your satisfaction in this regard.Furthermore, we're thrilled that you enjoyed the delicious food served at The Alps Hotel. Our culinary team works hard to create memorable dining experiences, and we're glad to hear that their efforts were appreciated.Once again, thank you for your glowing review. We truly value your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,The Alps Hotel Nakuru.
4 sur 5
par un voyageur

Lovely

Publié le 26 juin 2023 sur Hotels
Very nice. Would definitely be staying again. My only negative is the lack of a fridge in the room.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 29 mars 2021 sur Hotels
5 sur 5
par un voyageur

Publié le 30 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2020 par JOSIAH, Gestion de l’hôtel
Dear Oluwaseun, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. See you soon. Cheers.
4 sur 5
par un voyageur

Slås, Nakuru

Publié le 29 déc. 2019 sur Hotels
Fin beliggenhed med flot udsigt over Lake Nakuru
Commentaires de Gestion de l’hôtel
2 janv. 2020 par Josiah Nyachio, Gestion de l’hôtel
Dear Mads, good morning. I would like to thank you for choosing to stay at The Alps Hotel. It was truly a pleasure to serve and host you. On behalf of the staff and management, I would like to extend a warm gratitude to you for choosing our fine hotel. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal. We would love to have the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Regards