Ratings based on 317 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
3.7 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Good location, quiet setting. Great place to stay in Nanaimo.
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us a review. We hope to see you again.Best,
by A traveller
Posted Aug. 20, 2024 on Hotels
Easy to book, very reasonable price, quick checkin, excellent internet service, free parking. Large kitchen provided downstairs if needed. Overall very good stay.
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us a review. We hope to see you again.Best,
by A traveller
Posted Aug. 18, 2024 on Expedia
Excellent value for price - staff were great and accommodating, bed was reasonably comfortable and facilities were clean. The only complaint I have was that the room smelled like feet. Became nose blind to it eventually but would recommend bringing air freshener.
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Hi Elise, We are very sorry to hear that you had this experience. We wish you would have told us right away. We would have been happy to move you to another room. We appreciate your taking the time to give us your feed back and a review. We hope to see you again.Best,
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us a review. We hope to see you again.Best,
by A traveller
Posted Aug. 17, 2024 on Expedia
The suite I stayed in was clean and the bed was comfortable. Bathroom were clean and lots of towels and toiletries to use. I asked for a room on the 1st floor adjoining my friend that I travelled with. No stairs and close to the front door. Common room was clean and convenient to my room. I had use of the fridge and freezer. Staff were friendly and helpful. Enjoyed my stay.
by A traveller
Posted Aug. 17, 2024 on Expedia
Really excellent value for the money if you are just looking for a simple and cost effective night's sleep. The property was very clean, including the shared bathroom. Renting out University residence rooms during the summer holiday is brilliant!! Well done!
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us your feed back and a review. We hope to see you again.Best,
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us a review. We hope to see you again.Best,
by A traveller
Posted Aug. 17, 2024 on Expedia
No helping staff terrible
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us a review. We hope to see you again.Best,
by A traveller
Posted Aug. 16, 2024 on Hotels
This stay was amazing. Rob at the front desk was helpful and positive, also very accommodating when we asked to be in an ocean-facing room as it was our first time in Tofino. The rooms were clean and comfortable, all towels and toiletries were provided as well. My only complaint would be that there are no area to fill water bottles - but when we called Rob at the front desk he was brilliant and filled our bottles from their staff water tower at the front desk.
Comment from Hotel Management
Aug. 26, 2024 by VIU Residences Staff, Hotel Management
Thank you. We appreciate your taking the time to give us your feed back and a review. We hope to see you again.Best,
