Ratings based on 5 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 21, 2023 on Hotels
Comment from Hotel Management
Jan. 19, 2024 by star, Hotel Management
尊敬的顾客，您好！非常感谢您对我们酒店的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常欢迎您无论商务出差或是旅行再次选择我们的酒店！真诚期待您的再次光临
by A traveller
Not worth to be part of Marriott chain
Posted Nov. 1, 2023 on HotelsThe hotel is kind of old. Need renovations. The front desk personnel is not helpful. They are not willing to help. When we check out early in the morning we asked them to help us to get a couple of taxis they said they can’t. I’ve never heard of any hotels can’t help their customers getting a taxi. Very bad customer service.
Comment from Hotel Management
Jan. 19, 2024 by star, Hotel Management
尊敬的顾客，您好!非常感谢您的入住及点评。我们一直期望能为每一位住店客人留下一个美好的回忆，这一次没能为您难得的假期画上一个完美的句号， 关于您反馈的情况，我们深感抱歉。对于您所提及的问题已经让有关部门在核实并处理，很感谢您的意见。我们一直坚持着一颗顾客至上的心对待每一位客人，给您带来的不好的入住体验向您表达最诚挚的歉意。希望在您下次入住时能给您提供一个满分的入住体验，请您相信我们一直在不懈努力的前进，只为赢得更多宾客的满意!为每位宾客提供高效舒适的服务是我们追求的目标。最后祝您生活愉快一切顺利!
by A traveller
Posted Jul. 12, 2024 on Hotels
by A traveller
Posted May 20, 2024 on Hotels
by A traveller
Posted May 30, 2023 on Expedia
totally it's ok.
