Note fondée sur 87 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
74 % des clients le recommandent
4,4 Propreté de la chambre
4,1 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 juill. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 12 juin 2024 sur Expedia
不错
5 sur 5
par un voyageur

Publié le 6 avr. 2024 sur Expedia
I enjoyed my stay. My room was nice, spacious, clean, and had a good view.The breakfast was nice and had a mix of Western and Eastern cuisine. The only downside is that it isn’t close to a metro station for public transportation.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Marcom, Gestion de l’hôtel
Dear guests, when we saw your positive feedback, we were really excited. Your praise boosted our confidence, and we will spare no effort to continue working hard. At the Hilton Nanjing Riverside, your happiness is our mission. Thank you very much for your kindness to the hotel, and we sincerely look forward to your next visit. Thank you!
5 sur 5
par un voyageur

Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Marcom, Gestion de l’hôtel
Dear guests, when we saw your positive feedback, we were really excited. Your praise boosted our confidence, and we will spare no effort to continue working hard. At the Hilton Nanjing Riverside, your happiness is our mission. Thank you very much for your kindness to the hotel, and we sincerely look forward to your next visit. Thank you!
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Marcom, Gestion de l’hôtel
Dear guests, when we saw your positive feedback, we were really excited. Your praise boosted our confidence, and we will spare no effort to continue working hard. At the Hilton Nanjing Riverside, your happiness is our mission. Thank you very much for your kindness to the hotel, and we sincerely look forward to your next visit. Thank you!
5 sur 5
par un voyageur

Publié le 15 nov. 2023 sur Expedia
The view is beautiful.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Doris, Gestion de l’hôtel
Thank you for choosing to stay at Hilton Nanjing Riverside, located at the confluence of the Yangzi River and the Qinhuai River, away from the downtown area, there is a riverside walkway in front of the hotel, where you can run or ride. Thank you again for taking the time to leave your feedback, and we wish you a happy work and life!
1 sur 5
par un voyageur

Publié le 10 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Doris, Gestion de l’hôtel
Dear Guest. We sincerely apologise for not being able to make your stay a pleasant one for various reasons. We encourage our guests to contact the hotel guest service centre if they need help during their stay, so that we can solve problems for our guests in a timely manner. We look forward to your visit again to witness our growth and progress. We wish you a happy life!
4 sur 5
par un voyageur

Publié le 22 oct. 2023 sur Expedia
一般
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Doris, Gestion de l’hôtel
Dear Guest. Due to various reasons, we sincerely apologize for not letting you have a good experience in this stay. We would like to do our best to make your stay a better experience. We look forward to your visit again to witness our growth and progress. We wish you a happy life!
5 sur 5
par un voyageur

Publié le 13 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Doris, Gestion de l’hôtel
Dear Guest, Hello! Thank you very much for your love to the hotel, sincerely look forward to your next visit, thank you!
3 sur 5
par un voyageur

Deposit money not released

Publié le 27 sept. 2023 sur Hotels
Service was pretty good; room was clean. But there were no power outlets for US visitor. The staffs at lobby was not good with English communications. But there were ok with best efforts to help me. Biggest problem is that they don't release my deposit of 1000 yuan even after 13 days of my check out.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Doris, Gestion de l’hôtel
Dear Guest, Thank you for your review. The hotel will refund the deposit uniformly in the afternoon of the day you check out, please check. If you have any further questions, please feel free to contact us, all of us at Hilton are passionate about providing exceptional service. We wish you a wonderful trip and a happy life!