Note fondée sur 81 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Cute place but having shared bathroom with people on the floor for over $500 per night is money I wish I hadn’t spent
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Owner, Gestion de l’hôtel
Please note that you selected a room with a shared bath. Of our 13 rooms, 10 have private baths. We also have 3 suites if you require more space. We offer a wide selection of choices.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
WARNING for anyone looking to stay here. Get travelers insurance.
I NEVER leave reviews but felt the need to make sure anyone who considered staying here aware.
We booked this place for our 10th anniversary trip. We flew into Boston from Memphis, took the bus down to Hyannis to catch the ferry across only to find out that the rest of the ferries for the day were cancelled due to weather.
I called the hotel to let them know that we wouldn’t be able to make it and would need to cancel at least the first night. I was told that we would be responsible for the stay. I had to clarify this with the hotel. So, you’re telling me on a 3 night stay, if the 6:30AM ferry runs on the day of my arrival and every ferry until the end of my trip is cancelled, i am on the hook for the entire stay?
I was continually told yes, that is the policy, and the policy is applied evenly and fairly.
Just because a policy applies evenly doesn’t make it fair. We did everything feasibly possible to make it and were not able to make it to the island due to conditions completely out of our control. As if the disappointment of having to cancel our Nantucket trip wasn’t enough, i had to eat the entire cost of the stay, which was not cheap to begin with.
They continually fall back on “you should have gotten travelers insurance.” I’m here to tell you that you should do that if you plan to stay here. It feels like extortion but please know these people will not be decent human beings if it comes down to it.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Helen, Gestion de l’hôtel
This guest is correct that according to Expedia and Carlisle House policy, we do not administer refunds if ferries have run the day of checkin. In fact, there were running ferries all three days of Jordan's reservation, and he chose instead not to come. As a small business, I can personally attest that each employee here is beyond a decent human being. We provide excellent service here, because we are so lucky to be staffed by excellent, kind humans. We apply our policy equally to all guests and ask that you do please buy travel insurance so that if unforeseen circumstances arise, you won't have to worry.
par un voyageur de Boston
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Owner, Gestion de l’hôtel
Thank you!
par un voyageur de sandia park
Publié le 15 sept. 2024 sur Expedia
A stay
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Owner, Gestion de l’hôtel
Thank you so much!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
4 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for the 4 stars!
par un voyageur
Publié le 27 août 2024 sur Expedia
Excellent all around!
Commentaires de Gestion de l’hôtel
28 août 2024 par Owner, Gestion de l’hôtel
Thank you! We so enjoyed hosting you. We hope to see you upon your return to the island.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Owner , Gestion de l’hôtel
Thank you so very much!
par un voyageur
Publié le 8 août 2024 sur Expedia
Best night sleep I had all week! As pilots my husband and I are on the road a lot. The Carlisle Inn on Nantucket was a very pleasant place to stay, super quiet, clean and comfy. Staff were very pleasant during check in and out. We hope to get the opportunity to stay here in the future!
Commentaires de Gestion de l’hôtel
9 août 2024 par Owner, Gestion de l’hôtel
Awesome! I'm so glad the bedding was to your liking. Hopefully you will fly our way again soon. Thank you for the fantastic review.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Was our 1 year anniversary and our first trip to Nantucket together. The Inn was an easy 5 minute walk from the ferry and with bike rental we were set for the weekend! Out King room on the 2nd floor was lovely and spacious and had a charming street view.
PROS: large room with sitting area; tastefully decorated common areas and the garden was recently redone; WONDERFUL continental breakfast on day one with the best berries and lox! (No lox or tomato for bagels on the second day tho); secure area to park bikes.
CONS: odd bathroom configuration with step up into the doorway- cut my head open lol; window AC has BRIGHT LIGHT on control- it felt like I was looking at headlights of oncoming cars all night; Slightly unnerving that the front door of the end was left open all night; The end Keepers seem to be having an altercation with someone that lived in the property that had not registered other guest, that was happening right in the reception room by the front door and made me a little uncomfortable; I think lots of people drink iced coffee for breakfast, so it would have been nice if glassware was provided.
Sadly, even tho i discussed my anniversary with the owner when I called to discuss my room and late check-in, no one made an effort to wish us a happy anniversary, no card or even greeting, saying happy anniversary when we arrived. It would’ve been nice if someone made our day feel special by saying some thing at least.
Commentaires de Gestion de l’hôtel
9 août 2024 par Owner, Gestion de l’hôtel
We are so glad you enjoyed the inn. The historic nature of our architecture makes for unique bathroom situations. But all of our bathrooms are newly renovated to provide guests with fresh facilities. The bedroom provides both blinds and blackout curtains for light from outside. We are sorry that another guest disrupted your stay. This is beyond our control. We simply address the issues as they arise. Nantucket is an extremely safe place. All of the inns/hotels on island leave the front door open to allow guests to come and go. Maybe you overlooked it but the breakfast porch has 2 very long shelves of mugs and assorted glassware. Ice coffee can be made in any of them. We are sorry that you felt us not writing a note was a slight. You had shared that it was the anniversary of dating for one year on the phone and I had congratulated you. We both even teared up talking about how happy you were. We would never want to offend you. Please accept our belated wishes for a - HAPPY ANNIVERSARY!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
We had such a beautiful time here. My partner was a little too tall for the room, but the California Queen was a delight. Wonderful linens, beach bag and towel included, and so close to so many awesome experiences including the WHALING MUSEUM which is well worth the visit.
A local tour guide knew exactly where we were staying and picked us up right outside the inn. He even brought a list of owner history. Short and lovely walks to historic sites, Shellfish Hatchery, the ferry, and of course shops and restaurants.
I did have a little incident one night which got me to the hospital, but all the employees were understanding and accommodating.
I loved the continental breakfasts. A healthy and relaxing start to the day. Fellow guests were lovely, we had a couple excellent chats over s’mores at the fire pit. Did some beespotting by the hydrangeas and enjoyed the birds as well.
The stairs were steep up to the third floor, so we were very grateful for the outdoor ramp with a gorgeous courtyard view. We kept the windows open our entire stay. After long days trekking around we returned to ice cold cucumber and citrus waters in the lobby.
Nantucket was out of our budget, but so worth the investment. I had so much fun chatting with local shopkeepers, visitor services, and historic society members who all love this little paradise so dearly. Whaling Museum will be changing up their exhibits in 2027 so expect us next time!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Owner, Gestion de l’hôtel
Thank you for the 5 stars review! We are happy you enjoyed your stay. Just to clarify, the bed is a king :). See you next trip.
