Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Nabil, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best,Jason, GM
par un voyageur
Publié le 6 juill. 2023 sur Expedia
Rapide et lit confortable
Commentaires de Gestion de l’hôtel
10 juill. 2023 par Customer Care Team, Gestion de l’hôtel
Hi Pascal, thank you for sharing your experience at Hilton Garden Inn Nanuet! We appreciate your feedback regarding the quick service and comfortable bed you encountered during your stay. We hope to have the opportunity to host you again in the future and provide you with a flawless experience. Thank you once again for choosing Hilton Garden Inn Nanuet!Best,John, GM
par un voyageur
Salle de bain pas propre
Publié le 5 avr. 2021 sur HotelsSalle de bain sale .... cheveux dans le lavabo et parterre comptoir, robinetterie et porte savon sales ... douche avec des résidus de je ne sais pas quoi ??
par un voyageur de Shannon
Publié le 11 août 2019 sur Expedia
par un voyageur
Publié le 6 août 2019 sur Expedia
L’emplacement de l’hôtel, le service surtout le buffet avec LAN qui est plus qu’adorable
Recommandé
pour Tout le mondepar un voyageur de Montréal (QC)
Hôtel à considérer
Publié le 24 déc. 2014 sur Expedia
Pour : Grande chambre, piscine et bain tourbillon intérieurs chauffés. Très propre.
Contre : Moderniser les chambres.
Emplacement : Hôtel situé près des restaurants et à moins d'une heure de New York.
Hôtel bien situé avec un personnel très attentif aux besoins des voyageurs. Propre et possédant des infrastructures et des services intéressants et peu coûteux considérant sa proximité de New York.
par un voyageur de Noblesville
Publié le 3 déc. 2024
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Personal was very friendly and helpful, we were two families and they gave us a room next to each other so we can be together.
Room and bathroom very clean we enjoyed our stay:-)
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Susy,Thank you for sharing your wonderful experience at Hilton Garden Inn Nanuet! It’s heartening to hear that our team made your stay enjoyable by ensuring your families were close together.Cleanliness is a top priority for us, and we’re delighted to know that you found your room and bathroom to your satisfaction. Your kind words inspire us to continue providing excellent service to all our guests.We hope to welcome you back for another memorable stay soon!Best,Jason, GM
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Smelled like powder and cleaning supplies. Almost like they were trying to cover up something. The room was very run down. The bathroom was a disaster. I had to wear flip flops in the shower. It was disgusting and falling apart. The bathroom floor was cracked and dirty looking. The walls were crumbling in the entire room and the carpet smelled like something happened in there and it was being covered up with powder. Very hard to sleep with the smells!! I actually can’t believe this was a Hilton
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Jennifer, We appreciate you staying with us recently, and taking the time to leave your review. We are sorry that your experience was marred a little by the fact that your room had not been aired sufficiently prior to your check-in. Please rest assured that we will address all of the issues that you have mentioned with both our housekeeping and maintenance teams, and we will ensure that such simple things are rectified for future guests. Thank you very much for your constructive feedback, we do appreciate it. Best,Jason, GM
