Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2023 sur Expedia
Rapide et lit confortable
Commentaires de Gestion de l’hôtel
10 juill. 2023 par Customer Care Team, Gestion de l’hôtel
Hi Pascal, thank you for sharing your experience at Hilton Garden Inn Nanuet! We appreciate your feedback regarding the quick service and comfortable bed you encountered during your stay. We hope to have the opportunity to host you again in the future and provide you with a flawless experience. Thank you once again for choosing Hilton Garden Inn Nanuet!Best,John, GM
par un voyageur
Salle de bain pas propre
Publié le 5 avr. 2021 sur HotelsSalle de bain sale .... cheveux dans le lavabo et parterre comptoir, robinetterie et porte savon sales ... douche avec des résidus de je ne sais pas quoi ??
par un voyageur de Shannon
Publié le 11 août 2019 sur Expedia
par un voyageur
Publié le 6 août 2019 sur Expedia
L’emplacement de l’hôtel, le service surtout le buffet avec LAN qui est plus qu’adorable
Recommandé
pour Tout le mondepar un voyageur de Montréal (QC)
Hôtel à considérer
Publié le 24 déc. 2014 sur Expedia
Pour : Grande chambre, piscine et bain tourbillon intérieurs chauffés. Très propre.
Contre : Moderniser les chambres.
Emplacement : Hôtel situé près des restaurants et à moins d'une heure de New York.
Hôtel bien situé avec un personnel très attentif aux besoins des voyageurs. Propre et possédant des infrastructures et des services intéressants et peu coûteux considérant sa proximité de New York.
par un voyageur
Publié le 26 août 2024 sur Expedia
I like how when you walk in , you can smell the cleanliness.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Karisa, Maintaining a clean environment is very important to us, and we are delighted that our efforts in this regard were so evident to you! We are delighted that you enjoyed your stay with us so much, and we hope to welcome you back very soon!Best,Jason, GM
par un voyageur de Bronx
Publié le 26 août 2024 sur Expedia
Loved everything!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Russ, Thank you for your concise feedback! We are delighted that you enjoyed your stay with us so much, and we hope to welcome you back again soon!Best,Jason, GM
par un voyageur
Publié le 25 août 2024 sur Expedia
The hotel itself was very nice. The room was clean except one bedside lamp frame was broken and one of the window drapes were partially hanging down from their hooks. I reported those conditions to the front desk and we were asked if we wanted another room which I thought was accommodating. We liked the bar in the evening and the morning buffet fruit bar was so good. The outside property could use some sprucing up.
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Sharon, Thank you for sharing your thoughts about your recent stay with us at the Hilton Garden Inn Nanuet. Your feedback is valued, as it helps us continually grow and evolve. We are delighted to learn you had a positive impression of our property and enjoyed the overall experience at our hotel, particularly the bar in the evening and the morning buffet fruit bar. We also appreciate your comments regarding the shortcomings you encountered in your room and apologize for any inconvenience caused. We are grateful for your understanding and are pleased to hear that our staff offered a room change to accommodate you and to make your stay here as comfortable as possible. We always aim to deliver attentive and responsive service to ensure our guests' comfort, and we are happy to see that reflected in your stay. Your comments about the lamp frame, window drapes, and the hotel's exterior have been shared with our maintenance team and will be addressed promptly. We look forward to your next visit and hope to have you back soon, as we'd love to show you the positive changes we've made based on your input. Thank you for making us your hotel of choice on this journey. It was our pleasure to host you. Safe travels!Best,Jason, GM
par un voyageur
Publié le 23 août 2024 sur Expedia
I am satisfied of the hotel service Me
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for sharing your positive feedback with us, Mariolene! At Hilton Garden Inn Nanuet, our team works hard to provide our guests with excellent service, and we are so glad it made a difference during your stay. We will be sure to pass on your compliments to our team to recognize them for contributing to your 5-star experience at our hotel. Your feedback is much appreciated, and we look forward to welcoming you back soon for another satisfying stay. Thank you for choosing us. Safe travels!Best,Jason, GM
par un voyageur
Publié le 18 août 2024 sur Expedia
no food at restaurant and breakfast was very bland better food means more people
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Hello Chris, Thank you for sharing your thoughts about your recent stay. We are constantly working to improve our services for our guests, and your candid feedback is helpful. We have noted your comment about our restaurant service and apologize for any inconvenience caused. Our on-site restaurant serves convenient takeaway meals, which include refrigerator-frozen and microwaveable packaged items for guests to prepare and enjoy in their rooms. Nonetheless, we value your input and will use this insight to enhance our offerings. We hope to have another opportunity to provide a more satisfying dining experience. Thank you for allowing our team to serve you during your travels. We are grateful for your visit and your feedback.Best,Jason, GM
