Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Close to everything
Publié le 3 oct. 2024 sur HomeAwayThis is a great location for wine tastings and access to downtown Napa. Literally minutes from everything we needed.
par un voyageur
Great Price
Publié le 3 juill. 2023 sur HomeAwayGood News First -- We booked similar accommodations through the resort last September and paid significantly more per night for a Sunday-Friday five-night stay. This time, booking through Vrbo, we saved a pretty penny for the same duration.
Bad News -- The onsite manager -- Vacasa -- has terrible check-in instructions and Customer Service was hard to reach and not very helpful.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Rudi, for your feedback! We are happy you enjoyed this home. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
