The condition of the hotel is awful ! It is old, smelly and uncomfortable. Nobody to complain at the site… if you call their number nobody answers and direct you to send an email with yr question or complain.
My recognition goes to Claudia and Charlie, that clean the rooms and prepare breakfast, they run the hotel by themselves and try hard to do their best, but quite difficult because the whole thing has no hope.
I don’t understand the reviews I read about this hotel, reason for me to book it, I think I might have stayed in a different one… HORRIBLE EXPERIENCE. If you want a nice Bed & Breakfast in Napa, try The Elm House, loved that one.