Avis Inn on Randolph

Thank you so much for your wonderful review, Abner! We're thrilled to hear that you enjoyed a relaxing stay with us and that you loved our breakfast. Providing our guests with a peaceful retreat and a delicious start to the day is what we strive for, and your feedback means the world to us. We hope to welcome you back soon for another great experience!Warm regards,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Fowler Cottage and found it to be the perfect blend of character and comfort. We take great pride in offering a unique experience with all the amenities to make our guests feel at home. It's wonderful to know that our breakfast added to your positive experience as well. Traveling as much as you do, we're especially honored that our property stood out to you. We can't wait to welcome you back to Napa for another delightful stay! Safe travels until then.

Dear Jared,Thank you for taking the time to share your experience with us and for rating us 8 out of 10 on Hotels.com! We truly appreciate your feedback and are glad to hear that you had a pleasant stay.We strive to provide an excellent experience for all our guests, and your comments help us understand where we can improve. If there are any specific areas where you believe we could enhance our service, please do not hesitate to let us know. We value your input and are always looking for ways to better serve our guests.We hope to have the opportunity to welcome you back in the near future and provide you with an even better experience.Warm regards,

Dear Ana Dinora,Thank you for taking the time to share your feedback on Expedia. We truly appreciate your kind words about our property, the room, and our staff.We are very sorry to hear about the issue you experienced with the bed in your room. This is certainly not the standard we strive to maintain. Your comfort and satisfaction are our top priorities, and we regret that we were unable to address this during your stay due to the lack of overnight staff. Please be assured that we have taken immediate steps to repair the bed and are reviewing our overnight staffing to prevent this from happening in the future. We are glad to hear that you enjoyed the delicious food and found our staff to be excellent, as we aim to provide a pleasant experience for all our guests.Regarding your request for a partial refund, we will reach out to you directly to discuss this matter further and ensure a satisfactory resolution.Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back in the future and provide you with the flawless experience you deserve.Best regards,

Dear Barbara,Thank you for your review. We value all guest feedback, as it helps us to refine our offerings and ensure a superior experience for future guests.Firstly, it's important to clarify that our property is staffed between 6:30 AM – 6:00 PM, with emergency call available for the rest of the time. All TVs on the property are Smart TVs, and instructions on how to use them are provided in the Guest Portal you receive prior to check-in.Breakfast hours are set to accommodate the majority of our guests, and the option for room delivery is provided for added convenience. The balcony condition was addressed immediately once we received your notification. The water pressure in the shower and the condition of the furniture are noted, and we will ensure these are inspected and maintained regularly.Our property’s charm lies in its proximity to downtown Napa and various wineries, which many guests find appealing. We understand our unique setup may not align with everyone's preferences.We appreciate your feedback and thank you for staying with us.Best regards,

Dear Guest,Thank you for taking the time to share your wonderful review and for awarding us a perfect 10 out of 10 on Hotels.com! We are thrilled to hear that you had such a positive experience during your stay with us.Our team strives to provide exceptional service and a memorable stay for all our guests, and your feedback is truly appreciated. It motivates us to continue delivering the highest standards of hospitality.We hope to welcome you back to our hotel in the near future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,

Thank you, Kristin, for your perfect 10 out of 10 review on Hotels.com! We truly appreciate your kind words and are delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

We're thrilled to hear that you had an awesome stay at the Inn on Randolph! Making check-in seamless and ensuring your comfort throughout your stay are always our top priorities. Thank you for highly recommending us – it means a lot to our team. We hope to welcome you back for another fantastic experience soon!

Thank you so much for sharing your delightful experience at the Inn On Randolph! We're thrilled to hear that your first visit with us was not only memorable but also marked the beginning of what we hope will be many more to come. Your appreciation for the cleanliness, beauty, and the intimate, private ambiance of our cottage truly warms our hearts.We're glad that the scent of bleach on our pristine white sheets, a detail that speaks to our commitment to cleanliness, added to your comfort. It's wonderful to know that our private outdoor patio spaces provided the perfect setting for your stay, and that you envision our Inn as a splendid venue for wedding parties.Your kind words about our breakfast offerings, the convenience of breakfast delivery, and the overall quality and presentation of our meals are deeply appreciated. It’s our pleasure to provide those special touches that enhance the experience of breakfast in bed or at your own cozy dining table.We're also pleased to hear that the comfort of the bed, the separate AC unit, heated bathroom floors, and other thoughtful details contributed to making your stay exceptional. Your feedback on the TV size is invaluable to us, and we'll certainly consider upgrading to larger screens to further enrich our guests' experience.The early check-in option is designed to accommodate our guests' plans seamlessly, allowing for more time to explore the beautiful Napa Valley, and we're glad it suited your schedule perfectly. We're delighted that you found our location convenient for your sightseeing and wine tasting adventures, as well as for attending events at the nearby Blue Note Napa.Your comments on the tranquility of our neighborhood and the overall value of the experience, including the inclusive gourmet breakfast, are truly appreciated. We're honored by your high recommendation and look forward to pampering you again in the future.Thank you once again for choosing the Inn On Randolph. We can't wait to welcome you back for another splendid stay!Warm regards,

Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you found our staff to be nice and welcoming, and that the early check-in process was smooth and hassle-free. Our team works hard to ensure that every guest feels at home from the moment they arrive, and your feedback is a wonderful testament to their dedication.We're equally pleased to know that you enjoyed the breakfast and found the property to your liking, appreciating its adorable and quiet ambiance. It's our aim to create a pleasant environment where our guests can relax and have a memorable stay.Your recommendation means the world to us, and we can't thank you enough for rating us 10/10. We look forward to welcoming you back to our hotel in the near future. Should you have any requests or require assistance with future bookings, please don't hesitate to reach out.Warmest regards,