Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
What a horrible experience !
Publié le 15 nov. 2024 sur HomeAwayThis property is so damaged and worn out. The whole process was a nightmare so many messages from the realty company and the place is just dirty. As soon as we stepped in the walls are all chipped or scuffed the shower does not work and the toilet runs all night. You have to immediately video the whole place as soon as you arrive That huge huge crack on the mirrored closet door alerted mgmt company asap and than read other reviews were people were charged for it months ago! Also not washer and dryer are kind of far by the pool and golf cart comes by like really early like before 5 am and starts cutting down etc Bijou properties tried to change checkin time to a hour later which would not work for us and be prepared they have a check out list to be done before
You leave
Commentaires de Gestion de l’hôtel
16 nov. 2024 par VrboOwner, Gestion de l’hôtel
We appreciate your feedback, though we're surprised to hear about these issues. We strive to maintain our properties to a high standard, and guest satisfaction is our top priority. We've received positive feedback from previous guests regarding the property's condition. We're disappointed to hear about your experience and will investigate the specific concerns you raised. We value your feedback and will use it to improve our future guest experiences.
par un voyageur
napa stay
Publié le 9 nov. 2024 sur HomeAwayWe liked everything about this air b n b. It was clean, comfortable & quiet. The location is close to everything & we were able to bring our dog with us .
Commentaires de Gestion de l’hôtel
10 nov. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed your stay! It's wonderful to hear that you found the space clean, comfortable, and quiet. We're also happy to know you appreciated the convenient location and pet-friendly policy. Thank you for choosing us!
par un voyageur
Fantastic
Publié le 21 oct. 2024 sur HomeAwayIt was great to wake up in the morning and see the sun coming up over the hills right off the golf course
Commentaires de Gestion de l’hôtel
22 oct. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad you enjoyed the beautiful sunrise views from your room! Thanks for choosing us for your stay.
par un voyageur
Napa Valley
Publié le 4 sept. 2024 sur HomeAwayWe enjoyed our stay as it was close to our family.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing us for your stay. We're glad you enjoyed the location's proximity to your family. We hope to welcome you back soon.
par un voyageur de Aptos, CA
Great Location
Publié le 31 août 2024 sur HomeAwayThe condo was nice although a bit dated. The location was great & we loved the proximity to Silverado for morning coffee. I would stay here again for a visit to the Napa Valley.
Commentaires de Gestion de l’hôtel
31 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We're glad you enjoyed the location and proximity to Silverado. We're always working to improve our accommodations, so we appreciate your feedback about the condo's condition. We hope to see you again for another visit to Napa Valley!
par un voyageur
Peaceful stay
Publié le 25 août 2024 sur HomeAwayEverything was perfect to make us enjoy the area and visit vineyards.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words! We're glad your stay was perfect and helped you make the most of your vineyard visits. We appreciate you choosing us!
par un voyageur
short vacation at Silverado
Publié le 6 juill. 2024 sur HomeAwayThe property was suitable for our 6 day stay at Silverado cottages. The apartment is nice, clean, quiet and comfortable. We enjoyed the daily use of the swimming pool which is conveniently located cross the street from this unit, especially during the heat wave. Perhaps only one recommendation: furnish some kitchen towels that could be useful to dry the dishes.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the review! We're thrilled you found the apartment at Silverado Cottages nice, clean, quiet, and comfortable – that's exactly what we strive for. So glad you enjoyed the pool during the heat wave – perfect for cooling off! We appreciate your recommendation about kitchen towels. We'll definitely consider adding them to the amenities for future guests. Thanks for choosing us!
par un voyageur
Great Stay!
Publié le 27 juin 2024 sur HomeAwayThis was just what we were expecting. Comfortable & Cozy!
Commentaires de Gestion de l’hôtel
29 juin 2024 par VrboOwner, Gestion de l’hôtel
Absolutely thrilled to hear you found it comfortable and cozy – that's exactly the vibe we aim for! Thanks for choosing us!
par un voyageur
Publié le 11 mai 2024 sur Expedia
Nice location and amazing view. Not to take away from the great place…but….530 am gardeners started mowing and chopping trees 2 of the 3 mornings. I know in a golf course amazing as this landscaping is important but was rough. Also, some blackout curtains would be nice to try to get back to sleep in morning :).
Thank you for having us and hope to be back soon!
par un voyageur
Great Location for Golfers and Wine Lovers
Publié le 29 mars 2024 sur HomeAwayA great spot to be in for the golf tournament we were attending and for taking our car tours around wine country.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thanks so much for the kind words! We're thrilled our location was perfect for both the tournament and exploring wine country. We hope to see you back again soon!
