Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2019 sur Expedia
Idéalement situé pour se deplacer à pied.
Dommage qu’il n’y ai pas de frigo ni de micro-ondes à disposition dans la chambre. Les places de parking un peu petites pour de gros véhicules americains.
Commentaires de Gestion de l’hôtel
4 déc. 2019 par Maria, Gestion de l’hôtel
We are glad you enjoyed your stay! Thank you for staying with us. I apologize we don't have refrigerator or microwave's in the room due to the limited square footage. Hopefully you were to enjoy the buy one get one free coupon at a local tasting room.
We look forward to seeing you again soon.
Warm regards,
Maria
par un voyageur de Québec
Publié le 26 août 2019 sur Expedia
Les oreillers avaient une mauvaise odeur prenante. Chambre très petite.
Commentaires de Gestion de l’hôtel
26 août 2019 par Maria, Gestion de l’hôtel
We are so sorry you didn't enjoy the pillows. We have extra. If this happens again please let the front desk know immediately.
We look forward to your next trip into Napa.
Warm regards,
Maria
par un voyageur de Québec ca
Publié le 28 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
1 déc. 2018 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.
Kind regards,
Customer Care Team
par un voyageur de Saint-Basile-le-Grand
Publié le 12 sept. 2018 sur Expedia
Personnel très gentil, ils nous ont dans des endroits magnifiques hors des sentiers battus avec des rabais intéressants.
Commentaires de Gestion de l’hôtel
21 sept. 2018 par Guest Experience Team, Gestion de l’hôtel
Dear Diane,
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.
Kind regards,
Customer Care Team
par un voyageur
Motel Central confortable
Publié le 13 août 2018 sur HotelsIdéalement placé au centre ville de Napa
Commentaires de Gestion de l’hôtel
19 août 2018 par Guest Experience Team, Gestion de l’hôtel
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
par un voyageur
Publié le 18 sept. 2024
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Alfredo, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Kind regards,Customer Care TeamNapa Valley Hotel and Suites
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 17 août 2024 sur Expedia
We enjoy the property because it was close to downtown. We walk to the Napa theater which was 2 blocks.
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Bill, thank you for sharing your experience! We're thrilled to hear you enjoyed our property and its convenient location near downtown. It's great to know you had an easy walk to the Napa Theater. We look forward to welcoming you back for another enjoyable stay! Kind regards,Customer Care TeamNapa Valley Hotel and Suites
