Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
1,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mai 2024 sur Expedia
Located on a beautiful property & near wineries and downtown Napa.
par un voyageur
Beware! Not as Advertised
Publié le 3 mai 2024 sur HomeAwayThis is a ensuite of a whole condo, with a hollow core door between the two, shared spaces. Our neighbors were not obnoxious but it sounded as if they were standing over the bed until after midnight, then they started business meetings at 5:45am. If they thought the business meeting info was confidential think again!! We heard it all.
Contact the owner through vrbo site, telling them we were checking out three days early, the response, too bad it was as advertised...nope it wasnt no indication of adjoining space nor photos showing door, had we seen that we would not have rented...its too bad we have stayed in a few different spaces there at Silverado resort, which were nice...this was aweful and yes it is part of resort property, I spoke with resort manager upon are early departure...still waiting for refund for the three nights we did not stay. We will never make this mistake again! I believe they say Bijou properties...Beware
Commentaires de Gestion de l’hôtel
20 mai 2024 par VrboOwner, Gestion de l’hôtel
We understand your frustration with the noise level from the adjoining condo. We strive to provide accurate descriptions of our listings, and we'll revisit the wording and potentially add photos to better represent the shared space layout. Unfortunately, we can't control the actions of other guests, but we'll reach out to the resort regarding your concerns.
We appreciate your feedback and will use it to improve our listings and guest experience. We hope you'll consider giving us another chance in the future, but completely understand if you choose not to.
par un voyageur de Phoenix
Wanna go on a journey?
Publié le 11 déc. 2022 sur HomeAwayThe owner of this time share didn't share any kind of map to the room. So we spent 45 minutes in the rain looking for the room. Could not get a response from the contact on the listing. Texted, called, and messaged with a response taking a significant amount of time.
Once in the room it was freezing, it took the small split unit almost all night to warm the room up.
Parking is horrible and they don't tell you that in the listing. We ended having to park in the main lot, which was quite a ways away. Definitely would not stay with them again.
par un voyageur
Just SAY NO
Publié le 9 janv. 2022 sur HotelsThis place is advertised as a "vast Studio". It NOT vast. It is a dark cut out area from the main condo. No ice. Parking is more than football field away. The smells and sounds from the other part of unit permeate this one (garlic in our case). There is an electrical outlet LITERALLY in the shower.
par un voyageur
Nice place, no access to Silverado amenities
Publié le 6 juill. 2021 sur HomeAwayThe property was as described. Be aware that this unit about the size of an average hotel room in a city, with similar amenities. The unit connects to another unit via an internal door that has a deadbolt lock. The noise very clearly travels through the door, and there was a very young baby (which cried often and loudly as young babies do) on the other side of the door. Just bad luck on our part. The upstairs neighbors weren't particularly loud but the walking traffic was noticeable. The most challenging thing about the place vs. expectations was that we couldn't use the Silverado resort amenities (tennis courts, gym, main pool). We did enjoy our stay, location is very nice, grounds are pretty, the host was responsive and very kind to also host our dog.
par un voyageur
Cute room in Silverado.
Publié le 6 juin 2021 sur HomeAwayCute, clean room in a quiet location in Silverado. We enjoyed our stay and communication with our host.
par un voyageur de Born in Hollywood, Cal.
Why am I required to give a title.
Publié le 18 juin 2020 sur HomeAwayI told you my rating but your requirements for me to submit cause me to not want to rate.
