Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice Place
Publié le 15 juill. 2024 sur HomeAwayVery nice and quiet, Clean and comfortable.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par VrboOwner, Gestion de l’hôtel
Absolutely love this review! 'Very nice and quiet, Clean and comfortable' – that's exactly what we strive for. Thanks for letting us know you enjoyed your stay!
par un voyageur
Beautiful Place
Publié le 14 mai 2024 sur HomeAwayThe owner responded promptly to our needs and questions.
The property was very comfortable.
They brought a new hair dryer when one was not found on site.
The water heater is shared by 4 units and takes a while to recover, take your showers at night if you want to ensure a hot one.
Beds were so comfortable and all the patio and kitchen amenities were fantastic.
I would recommend and stay again.
Commentaires de Gestion de l’hôtel
15 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the fantastic review! We're thrilled you enjoyed the comfortable beds, patio, and kitchen amenities.
Heads up about the hot water - great tip for night showers! We appreciate you understanding and letting others know.
We look forward to welcoming you back again!
par un voyageur
Great stay
Publié le 12 avr. 2024 sur HomeAwayCozy suite with great style.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par VrboOwner, Gestion de l’hôtel
So glad you loved the cozy style! Thanks for staying with us.
par un voyageur
Not disappointed
Publié le 2 avr. 2024 sur HomeAwayIf anything the place is better thann the pictures. We have stated Silverado before and it is top notch. They are right on everything. Super clean great landscaping nice atmosphere. Host was very responsive but if they are listening the only thing we would suggest is a coffee maker lol!
Commentaires de Gestion de l’hôtel
4 avr. 2024 par VrboOwner, Gestion de l’hôtel
Wow, that means the world to us! We strive to exceed expectations, and hearing we surpassed the pictures makes our day.
Thank you for choosing Silverado again – it truly means a lot. We appreciate the feedback about the coffee maker, and we'll definitely take that into consideration!
We look forward to hosting you again soon.
par un voyageur
Great Visit
Publié le 9 janv. 2024 sur HomeAwaySwitched from a nearby hotel to this suite & had a great time! Will be back
Commentaires de Gestion de l’hôtel
6 mars 2024 par VrboOwner, Gestion de l’hôtel
Glad we could wow you after your switch! We loved having you and can't wait to welcome you back soon!
par un voyageur
Condo was nice - check in and communication with owner not great
Publié le 21 nov. 2023 sur HomeAwayThe condo has been remodeled and is located in a very quiet part of the property. The pillows are flat and need to be replaced, and the kitchen could use a little stocking (foil, saran wrap, etc.) - but overall very nice. My challenges came with the booking and check in process - some which admittedly was my fault. Please read the fine print before you book! We took our dog with us, and unfortunately booked last minute, with only 3 days until we could no longer get a full refund. What I unfortunately missed, when booking, in the middle of a very long paragraph that described the "overview" of the property, was a dog cleaning fee that was MORE than the nightly rate for the humans. The owner doesn't charge you for the dog when you pay for the condo, they charge you later, "before check in". By the time I realized I had to pay twice as much for the dog than for us it was too late to cancel. Plus we had our cleaning fee. It was insane. In a panic I tried to reach the owner before check in with no reply. In fact I sent the owner 4 messages through VRBO in the days before check in that to this day have gone unanswered. AFTER we checked in we finally heard back. I was upset about the amount of the dog fee and let's say the replies were not productive or compassionate. In the future I will look for a place that has a MUCH cheaper and more clearly disclosed dog cleaning fee. It was very disappointing and put a damper on the trip.
par un voyageur de shreveport
Cozy stay
Publié le 20 oct. 2023 sur HomeAwayThis property was amazing and cozy, it is a great location not too far from downtown and many other wineries. The property is clean the unit was clean and well stocked.
par un voyageur
No air conditioning in 90 degree weather
Publié le 14 août 2023 sur HomeAwayNo air conditioning and misinformation from rental team :( I searched for listings with air-conditioning, and this condo indicated it had air-conditioning. A few hours before we arrived I got a call saying the AC was not working. I kept trying to get information from the rental team, but they were misleading and never returned a phone call over a three day period. It was really hot and we didn’t sleep more than 3 hours the first night. The second night was a little better but the bedroom faces the sun and was really hot until 4am.
par un voyageur
HORRIBLE! Couldn't flush toilet or wash hands during COVID!
Publié le 8 juin 2022 sur HomeAwayAfter a long awaited get away, we ended up leaving early due to having no water the entire stay. We completely understand maintenance issues happen, however, it was the complete and utter lack of response by the property manager that made it worse. We called and emailed many, many, many times and, to this day, have never received any response. We are beyond disappointed, what a disaster! So sad to waist our precious vacation this way. How do get a refund?!?!
par un voyageur
Great Place!
Publié le 11 juill. 2021 sur HomeAwayWe've stayed at the Silverado a few times and this was definitely one of the best. The unit has been nicely updated, which really made it a more comfortable and relaxing visit. I would definitely return to this unit!
