4/10 Poor
BoGwen J.
Mar 28, 2025
Disliked: Cleanliness
Had high expectations
Cleanliness was an issue in the kitchen. Oven was sprayed with cleaner and left that way. So we had to clean it before we could use it. This wasn’t something we could wait to be fixed. Blender covered in brown sticky stuff, top broken and seal leaked it should be replaced. So we had to clean it before we could use it. Again not something we could wait on. AC has what appeared to be black mold and was very inefficient. Many things are broken and need to be replaced. Tea pot doesn’t work when you try and pour your tea. Snorkeling gear has been baking in the sun and isn’t usable and the list goes on. The unit is decorated nicely and we managed but are disappointed to find so many things in poor shape that we counted on to prepare our meals. Do better and deliver what people pay for! No one wants to hear any excuses. Your customers shouldn’t have to experience this.
BoGwen J.
Stayed 7 nights in Mar 2025