Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2023 sur Expedia
First, we really love the staff, everybody was very nice and helpfull, and the room was quite good for the price. We had an amazing view on the Vesuve !
But the location next to the train station is a little dangerous, especially during the night. We were a little insecure when we went back at the hotel. We also saw a little cockroach on the bulding, but not inside the appartement. I really believe it's not their fault, it's just the train station district...
And some details in the bathroom can be improved, cause we can't close the shower correctly or sit properly on the toilet seat.
But for the price, it's correct. All the doors can be open with a digital code so you are free to go in and out as you want. And a very friendly staff !
Commentaires de Gestion de l’hôtel
5 oct. 2023 par mel, Gestion de l’hôtel
thanks for you comment!
par un voyageur
Publié le 7 juill. 2023 sur Expedia
A côté de la gare donc le plus pratique pour prendre le train ou le bus. Qualité/prix au top.
Si nous revenons à Naples, nous y dormirons 😀
Commentaires de Gestion de l’hôtel
20 juill. 2023 par mel, Gestion de l’hôtel
merci!
par un voyageur
Publié le 31 janv. 2023 sur Hotels
par un voyageur
Séjour à Naples
Publié le 27 sept. 2018 sur HotelsSéjour de 2 jours pour visite de Naples-Pompei. Les environs de la gare ne sont pas très agréables (bruyants, sales, travaux en Septembre 2018) mais la proximité de la gare est très pratique. Le B&B est propre et le personnel prévenant.
Commentaires de Gestion de l’hôtel
30 sept. 2018 par Melania, Gestion de l’hôtel
merci beaucoup pour votre commentaire!
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Rent och prydligt rum med bra läge. Vi stannade för en natt då vi skulle ta tåget mot norra Italien tidigt dagen efter, och rummet var helt perfekt för det.
Stannar vi för en natt i Neapel bokar vi nog här igen!
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Dani, Gestion de l’hôtel
Thank you very much for your review.Hope you enjoyed your stay!
par un voyageur de Edmonton
Publié le 20 mai 2024 sur Expedia
Did NOT enjoy our stay. Checkin was a serious pain in the ass. Instructions were not sent out prior to arriving. Finding the main door was a pain. No one mentioned having to pay to use the elevator. That would have been good to know.
One lousy blanket, no fitted sheet, the top sheet was tucked in to cover the mattress cover. Took me over an hour to get tv to work and the wifi kept cutting out.
Did not expect the amount of garbage around the area, I heard parts of Naples could be dirty but didn’t expect that much.
Not overly happy with our stay. Thankfully was only one night.
Yes it very convenient to have the train station right across the street but was loud. Understandable the noise as it is a very busy area but horns hocking at 3,4 and 5 am. NOT ok
The best part was the café Antica Pasticceri, amazing pastries and perfect cappuccino.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Dani, Gestion de l’hôtel
Dear guest. We are very sorry about your experience. Our duty is to help and support our guests throughout the whole check-in with tutorials, directions and direct support. Next time, feel free to ask us whatever you want and we are going to help you no matter what.The area is very close to the central station so sometimes is very common to find a caotic environment. Despite this, we are glad you enjoyed the city itself.Hope we can make it up next time, thank you for staying with us.
par un voyageur
Llegada complicada
Publié le 8 mai 2024 sur HotelsCuando llegamos al check in el recepcionista no estaba, tuvimos que pedirle al conserje del edificio que si lo podía llamar ya que lo conocía y según ella siempre pasaba que no estaba, siendo que el letrero de entrada decía recepcionista de 11am a 21 pm, además que el edificio tiene el asensor malo y estas piezas estaban ubicadas en un cuarto piso, en la foto adjunta se ve la hora de recepción que nos discutía que entre esa hora podía estar
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Melania, Gestion de l’hôtel
HOLA,Si solo ustedes, clientes, leen los chats/información sobre lo que reservan, sabrán que la recepción gestiona 2 instalaciones y que SIEMPRE contacta a los clientes con antelación para toda la información necesaria, incluido el check-in online y la emisión de códigos de acceso.Pero como no escribiste nada y no supimos contactarte, lamentamos que hayas esperado unos minutos hasta que lleguemos ;(Exija todo de inmediato sin hacer el esfuerzo de conocer los detalles de la reserva o informar al personal de su llegada.
par un voyageur
Great value and easy check in
Publié le 7 avr. 2024 sur HotelsReally good location as it is literally across from the central station and where you get the airbus to the airport. Lot of weird figures around outside but that’s just the beauty of naples.
Check in was easy and as we arrived early in the morning, the reception said we could leave our bags in reception and go see the city. Everything is code locks in the hotel which you get sent before, so we only spoke to a person when dropping bags off in the morning.
Overall, very clean, comfy and nice bathroom. Well worth the price!
My girlfriend also took a nice photo out the window at 6.30am one morning!
par un voyageur
Dont recommend it.
Publié le 27 févr. 2024 sur HotelsVery difficult to find it and the key pads/ door code. Hotel should have provided more detailed instructions including screenshots and photos. Really dodgy area around train station. Lots of homeless people.
