Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Attention aux détails!!
Publié le 20 sept. 2022 sur HotelsIl faut bien lire les conditions, nous sommes arrivés a l'adresse de l'hôtel sauf qu'il faut ensuite aller récupérer les clefs a la reception qui se trouve a 15 minutes a pieds de l'hôtel, avec des bagages c'était super comme balade😡!! J'ai appelé la réception pour demander si il etait possible qu on nous ramene les clefs devant l'hôtel, on m'a repondu que c'était absolument impossible pourtant quand on arrive a la reception on tombe sur 4 personnes qui n'ont pas l'air si occupé que ça, pour ne pas dire qu elles ne font pas grand chose!
De plus, le ménage est facturé en supplément et le check out se fait a l heure pile, ne comptez pas dépasser 10h!!!
par un voyageur
Publié le 13 juin 2024 sur Expedia
par un voyageur
Horrible service. Don’t stay here, save your money
Publié le 21 mai 2024 sur HotelsThe room was clean, spacious, had a patio, large shower/shower head, and was renovated modern. Location is near a lot of restaurant options.
The bed was not very comfortable and there were no bed covers. Just a sheet over the mattress which is not very sanitary. The sheets kept sliding down so we would be sleeping on the actual mattress. I could see previous guests hair left behind. It was really gross.
However, when booking this hotel the location is listed near the port. Read the fine print because the it is not near the port. It is about a 15 minute walk from the port.
We arranged a shuttle through the hotel to bring us to our hotel… Big mistake! Instead the shuttle brought us to their front counter which we didn’t realize was a 15 min walk from where we were staying. They then refused to drive us to our rooms after we paid them for the shuttle service. I explained our bags were heavy and my foot was injured and this is why we paid for a shuttle to our hotel.. so we didn’t have to walk. They didn’t care and told us to walk or pay for our own cab.
Lastly the photos are deceiving. We thought we were paying extra to stay in a nice hotel but it was really just a room in a sketchy alley and apartment.
Would not recommend staying here.
par un voyageur
Publié le 10 mai 2024 sur Expedia
Avoid if you can! It's not a hotel, but it's an agency that offers rooms in various areas of the city! So the location of the room doesn't correspond to reality, plus they block your deposit for the 14/30 day for no reason!? not even a rental agency does it... you pay €80 for the room and they block you €200... what can I say!?
Commentaires de Gestion de l’hôtel
10 mai 2024 par Margot , Gestion de l’hôtel
Actually, nowhere it is indicated that we are a hotel, on the contrary, it is well specified that what we offer is a “dislocated hospitality”, which can count on a single reception spread out, which includes around 120 rooms throughout the historic center of Naples, and this is what allows us to be among the companies with the best value for money in the city! It is also well indicated that the promotional rate published online, which you took advantage of, is tied to a caution deposit required, in fact, to guarantee the condition of the room.If you have not read all the conditions of your booking carefully, this is not our responsibility!For future occasions, learn to read everything instead of slandering others!
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Terribile
par un voyageur
Publié le 4 mars 2024 sur Hotels
Ottima location nel centro di Napoli, più che buona anche la pulizia.
par un voyageur
Publié le 14 nov. 2023 sur Hotels
par un voyageur
Publié le 23 juin 2023 sur Expedia
Stanza piccolissima, tv con interruzione continua del segnale, ascensore scomodissimo con funzione a pagamento e oltretutto non dà resto!
Struttura a mio parere improvvisata, oltretutto accettazione ad un chilometro dalla struttura per effettuare il check-in! Ti consegnano un mazzo di chiavi (5 in totale) che ingombra il
Marsupio
par un voyageur
Publié le 24 mai 2023 sur Hotels
par un voyageur
Publié le 24 mars 2023 sur Hotels
