Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,7 sur 5
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Horrible! Never Answered or showed up

Publié le 2 juin 2022 sur HomeAway
Horrible experience! We waited in a car on the near by corner in getting neighborhood for 3 hours and host NEVER answered. We had to find a new place to stay at 7 pm at night. And I had to call Vrbo a few time to get refunded.
Commentaires de Gestion de l’hôtel
2 juin 2022 par VrboOwner, Gestion de l’hôtel
I guess you shouldn't even do a review. you tell a lot of lies. you have never arrived at our house you have never called us you have our phone number to do so you are just looking for a way to get a refund that is not due to you.
2 sur 5
par un voyageur

It's Complicated

Publié le 25 mai 2022 sur HomeAway
Gennaro was very nice to communicate with, but he unknowingly double-booked our room for first night of our stay. So, things were off to a shaky start. The amount of stairs to climb in order to reach the property was unannounced, so we had to lug our baggage up seven flights. There was only one working toilet as the other had a broken seat. There was also only one shower as the other just didn’t work. Halfway up to the property, there was a security gate you have to get through and the provided key only works from the outside, so you have to put your hand through the gate and unlock it from the outside. I would like to point out that there were no consumables (paper towels, toilet tissue, etc.). We would not recommend it in the future at its current state and if the room has the chance of being double-booked.
Commentaires de Gestion de l’hôtel
25 mai 2022 par VrboOwner, Gestion de l’hôtel
thanks for the compliments on communication. you arrived at 2 am, after check in time we offered you our support even at night. we offered you a pizza for four people. we helped you with your luggage, you had 12 large ones. the house is located on the 2nd floor without a lift and written in the description the gate you are talking about opens both with keys and with an electric button. the 2 bathrooms are both functional otherwise why don't you say it during your stay? you are very strange you left the house in an unseemly dirty and filthy way if I can choose I will not host you anymore
5 sur 5
par un voyageur

Fantastico!

Publié le 20 août 2019 sur HomeAway
Sei a Napoli, nella Vera Napoli! In un'appartamento meraviglioso, dotato di ogni confort. Lascia fare ai ragazzi, i proprietari, ti diranno come muoverti, cosa fare, il parcheggio. Tutto perfetto e indimenticabile, quello che trovi nel Rione Sanità è il mondo. Un mondo fatto di delizie gastronomiche a tutte le ore, di mercato, di intense bellezze storiche e culturali, di mezzi veloci per approfondire le visite ad altri luoghi napoletani ed alle isole, al Vesuvio ed alle sue vittime. Profumi e vivacità di una splendida città in fase di continuo recupero e miglioramento turistico anche grazie alla Famiglia Valentino. Grandi persone. Grande Appartamento!
Commentaires de Gestion de l’hôtel
17 mars 2020 par VrboOwner, Gestion de l’hôtel
Il sig Maurizio e la sua family sono persone stupende e rispettose dell'ambiente li consiglio pienamente a chiunque mio collega voglia ospitarli e spero vivamente un giorno possano ritornare