Avis Ostello Bella Napoli

rien à attendre de plus dans cette catégorie de prix, personnel disponible !!

First of all, the website lies. The free breakfast sucked, literally just stale toast. You don’t get the welcome package the website details. Or a towel at all. They also didn’t keep track of what room people were staying in so when my group got there they put us in one room, then came in 5 minutes later and told us we had to move. We finally got situated into a room, and another group of girls told us their room had bed bugs. Luckily we didn’t see any in our room... but it was still really gross. Only a bare mattress and a dirty blanket. Our room also reeked of cigarette smoke, and the lockers were full of old towels. The host also came in in the middle of the night each night we were there, dragging luggage through our room to some sketchy closet in the back, and would turn the light on, or they’d come in to ask us how many people were in our room... there was only one bathroom for everyone so that was inconvient. The kitchen was so dirty... we tried cooking and it was awful. The hostels also on the 7th floor and the elevator works occasionally. Also it’s on side b so don’t climb up the a staircase. The host was nice, but useless. Her butt was hanging out of her pants the whole time.... but the dog was cute. ALSO there are no nice beaches in Naples. The ones we walked to were five foot patches of dirty sand. If you want a beach day, you must pay to take the ferry to Capri or another spot.

A lot of problems with this hostel. Didn't look anything like the photos and the bathroom was covered in flies and looked like it hadn't been cleaned in a month. Apparently they don't receive requests from expedia so I had to check out a day earlier after paying since they were full up. Expedia didn't take any responsibility either until i started crying down the phone. Do not stay here, very very bad location, breakfast and condition.