Ratings based on 889 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Miami
Posted Oct. 24, 2024 on Expedia
Dennys Restaurant across
Comment from Hotel Management
Nov. 1, 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Jacqueline,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. I was glad to read you liked that we were close to Denny's restaurant. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A traveller
Posted Oct. 23, 2024 on Expedia
Comment from Hotel Management
Nov. 5, 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Jet,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A traveller
Posted Oct. 22, 2024 on Expedia
I love this place
Comment from Hotel Management
Nov. 5, 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Quetcy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our you loving our location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A traveller
Posted Oct. 22, 2024 on Expedia
Comment from Hotel Management
Nov. 4, 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Manuel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MIDLAND and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A traveller
Posted Oct. 21, 2024 on Expedia
Comment from Hotel Management
Nov. 6, 2024 by Toujana RediResponse Specialist , Hotel Management
Hello Manaj, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A traveller
Posted Oct. 20, 2024 on Expedia
Comment from Hotel Management
Oct. 28, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Rosa. The staff and I at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A traveller
Posted Oct. 20, 2024 on Expedia
Good
Comment from Hotel Management
Oct. 28, 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Gilbert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S. It's great to see you had a good stay, resulting in a 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Oct. 7, 2024 on Hotels
Comment from Hotel Management
Oct. 8, 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Larry, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A traveller
Posted Oct. 5, 2024 on Hotels
Comment from Hotel Management
Oct. 7, 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Reyad,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A traveller
Posted Oct. 3, 2024 on Expedia
Location.
Comment from Hotel Management
Oct. 7, 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking the time to leave a review, Daniel. The staff and I at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S appreciate your 5/5 score following your stay. I am happy that you liked our location. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
