Ratings based on 43 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 16, 2024
Beautiful views and very welcoming staff. Hotel Manager (Praveen Semwal) was welcoming, humble and provided good recommendations on local events. The food was well prepped and served (for both in room dining and the waterfront restaurant). I also loved the spa service.
Areas to improve: bathrooms had a constant odor of sewer. Just putting a scented candle or room freshener would help.
Comment from Hotel Management
Jul. 20, 2024 by Room Division Manager, Hotel Management
Dear Guest,Many thanks for describing the experience you had with us. Our brand has carved a distinction for hosting perfect stays for our guests and we are glad that you had a memorable time with us. Pravesh is delighted to note your experience.We have noted your comment on bathroom smell and same has been shared with the concerned team. Once again, thank you for your kind feedback and we hope to serve you again soon.Vandana KalaRoom Division Manager
by A traveller
Posted Jun. 9, 2024 on Expedia
Comment from Hotel Management
Jul. 15, 2024 by Room Division Manager, Hotel Management
Dear Guest,Thank you for taking out time for your feedback on Aloha on the Ganges. We are happy to note you enjoyed your visit with us. Vandana KalaRoom Division Manager
by A traveller
Posted May 26, 2024 on Expedia
Comment from Hotel Management
Jun. 16, 2024 by Room Division Manager , Hotel Management
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We would look forward to welcoming you back to Aloha on the Ganges.Vandana KalaRoom Division Manager
by A traveller
Posted Apr. 8, 2024 on Expedia
Nice place at the banks of Ganges.
Comment from Hotel Management
Apr. 12, 2024 by General Manager, Hotel Management
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaGeneral Manager
by A traveller from NOIDA
Posted Apr. 2, 2024 on Expedia
enjoyed the stay
Comment from Hotel Management
Apr. 8, 2024 by General Manager, Hotel Management
Dear Guest,Many thanks for describing the experience you had with us. Our brand has carved a distinction for hosting perfect stays for our guests and we are glad that you had a memorable time with us. Our philosophy of "total guest orientation and satisfaction has helped us in establishing our brand as the largest growing hotel chain in Uttarakhand with properties in 15 locations.Once again, thank you for your kind feedback and we hope to serve you again soon.Suresh KalaGeneral Manager
by A traveller
Posted Mar. 4, 2024 on Expedia
The resort is beautiful and the view of the Ganga was amazing but the road to reach Aloha was horrible. They should fix it.
Comment from Hotel Management
Mar. 13, 2024 by General Manager, Hotel Management
Dear Guest,We thank you for staying with us and for writing such positive remarks about our property and services. We are elated to learn that you and your peers had a memorable time at our property during your visit.We believe in "total guest orientation and satisfaction" and thus our philosophy has helped us in earning accolades from travellers around the globe. We take pride in being the largest hotel chain in Uttarakhand with properties in 15 locations.We have noted your comment on the approach road and same has been shared with the concerned department. We look forward to your next stay with us.Suresh KalaGeneral Manager
by A traveller from Annapolis
Posted Jan. 8, 2024 on Expedia
Right on the Ganges with amazing views of the river and able to down and touch the waters.
Rooms are 3-4 star nice. Great spa. Great area and shopping up a hill.
Comment from Hotel Management
Jan. 14, 2024 by General Manager, Hotel Management
Dear Guest,Thank you for taking the time to recommend Aloha on the Ganges. It is delightful to note that you had an exceptional overall stay and were impressed with our services.We are glad that our team was able to 'wow' you with their efforts. We really look forward to welcoming you back soon!Suresh KalaGeneral Manager
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 1, 2024 by General Manager, Hotel Management
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaGeneral Manager
by A traveller
Posted Nov. 30, 2023 on Expedia
Bathroom had leaking issues and furniture is dated.
Food and service is excellent and it has some amazing Ganges views
Comment from Hotel Management
Dec. 3, 2023 by Resident Manager, Hotel Management
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive. We have noted your comment on bathroom issue and furniture and same has been shared with the concerned team. We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaResident Manager
by A traveller
Posted Nov. 13, 2023 on Expedia
I was visiting with my parents from US to show them Haridwar and Rishikesh. From the property pic shown on Expedia we planned to stay at Aloha and paid
Room what pics showed and what we offered were completely different. It didnt even have basic level of sanitation and hotel property was more like some old government flat. Paint was coming out, it was dirty :( I wanted to give my parents some wonderful experience, but resulted in this disappointment.
I paid $760 for 3 nights, which is pretty good price for India. When I went to management, they refused to provide me refund. Only option of similar room i was given was again with same broken walls or smaller room. They have better room in this property but they asked us to pay more.
I chose to checkout the same day rather than stay in those condition. Please avoid this property, there are many good value options available.
I feel cheated :(
Comment from Hotel Management
Jan. 17, 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your feedback. We are disheartened to learn about your less than perfect experience with us. We would like to assure you that such is not the standard of hospitality we boast of and we regret the inconvenience caused to you during your stay.Would request you to kindly treat this experience as a one-off and give us a chance to prove our hospitality.We look forward to serving you the best in the near future.Suresh KalaGeneral Manager
