Ratings based on 3,747 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Gilbert

This traveller left a rating score only Posted Oct. 2, 2024
5 out of 5
by A traveller

Posted Sep. 18, 2024
Perfect for when you arrive from the long plane ride.
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Great
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Not a super fancy hotel but close enough to the airport
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Property was very close to the airport. Excellent for transit at Narita. Not too many other facilities around the hotel.
4 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
Spacious room , Shutter bus to airport
1 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 22, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 22, 2024 on Hotels
2 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
The workers are very friendly but the rooms are filthy. The shower head was so dirty we didn’t even shower. All around the tub was dirty as well, seemed like black mold. Thankfully we only stayed one night and flew out the following morning. Only great thing is the free shuttle to the airport. We personally wouldn’t stay again
Comment from Hotel Management
Aug. 28, 2024 by NARITA TOBU HOTEL AIRPORT, Hotel Management
Thank you for staying at Narita Tobu Hotel Airport. We sincerely apologize for the inconvenience and trouble caused to you due to the room not being properly cleaned.We will continue to review our cleaning methods in the future, so we appreciate your continued patronage.
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
There are souvenirs shop and drugstore in the lobby, and great dining options.