Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Narelle, Gestion de l’hôtel
Hello Adam, thank you for your kind review. We are so pleased you enjoyed your stay with us.
par un voyageur
Publié le 2 juin 2024 sur Wotif
The lady at the reception call me a few times to make sure that we settle in properly. Vet nice of them..
par un voyageur
Publié le 26 mai 2024 sur Wotif
Great location, a bit dated, but great value for money. Totally enjoyed our time there
par un voyageur
Publié le 11 mars 2024 sur Wotif
The room was fine. However, the online pictures showing a balcony and an ocean view were totally misleading. I had no balcony and a view of the rubbish collection area.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Narelle. , Gestion de l’hôtel
Good afternoon, I sincerely apologise for any confusion. It appears there might be a misunderstanding regarding the apartment. The photos you viewed were of under the ocean view apartments, but your booking is for a standard apartment located on the lower levels, which does not include the view. Please be sure to book the ocean view apartment for the views you require.
par un voyageur
Publié le 6 mars 2024 sur Wotif
Good location, good management 👌
Commentaires de Gestion de l’hôtel
11 mars 2024 par Narelle, Gestion de l’hôtel
Hello, thank you so very much Cameron for your kind review.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Apartment was clean in good location and well equipped. On the down side The reception was somewhat unprofessional in manner but gave us the info we needed. The pullout couch was TERRIBLE☹️might be Ok for kids.
Be sure to read the bulky package with the rules as GUESTS HAVE TO WASH THE DISHES AND TAKE OUT THE GARBAGE which means carrying it down stairs and out to the car park !!!! You’ll be charged another $35 if you don’t which I think is insulting.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Narelle, Gestion de l’hôtel
Good afternoon, and thank you for taking the time to share your feedback. Upon your arrival, we ensured the safe storage of your luggage, provided helpful information about the area, and even assisted your friend by delivering her luggage to the apartment. We take great pride in our commitment to excellent guest relations, and we are perplexed by your characterization of our service as unprofessional.Regarding the matter of rubbish and dishes, please note that, as we are not a serviced apartment, guests are responsible for handling their own dishes. Additionally, we kindly request guests to manage their excess rubbish on a daily basis to maintain the overall hygiene of the apartments. This precaution is essential to prevent any lingering odors, particularly those associated with fish and prawns, ensuring a pleasant experience for our future guests after your stay.
par un voyageur
Publié le 14 févr. 2024 sur Wotif
par un voyageur
Publié le 20 janv. 2024 sur Wotif
Good location to all facilities. Apartments fully equipped for comfortable stay, spacious comfortable balconies with view. Apartments safe & secure. Solidly built with minimum surrounding noise.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par ., Gestion de l’hôtel
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par un voyageur
Coastal treat
Publié le 12 déc. 2023 sur HotelsReally great place to take the kids the room was well appointed and well maintained. Great friendly staff who went above and beyond when my youngest left behind some treasured possessions. Situated well in Narooma and what a beautiful place it is!
par un voyageur
Publié le 1 déc. 2023 sur Hotels
