Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juill. 2024 sur Expedia
!!!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Kristal, Gestion de l’hôtel
We appreciate your business. Thank you for staying with us.
par un voyageur
Hôtel correct pour une nuit
Publié le 8 sept. 2022 sur HotelsHôtel bien situé, face à l’océan. Accueil assez froid. Hôtel vieillot et une odeur désagréable partout dans l’hôtel. La chambre était spacieuse, la literie confortable
Commentaires de Gestion de l’hôtel
13 sept. 2022 par staff, Gestion de l’hôtel
Thank you For Your Feedback!
par un voyageur
Very old
Publié le 2 oct. 2024 sur HotelsThe hotel is very old and in need of updating. The rooms smell, the carpet and decor is very old and there isn’t enough staff. The one positive is the location. I’m sure years ago this place was awesome and can be again but money needs to be invested into this property.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Aqua Blue Staff, Gestion de l’hôtel
We appreciate your business and feedback we will be doing some renovation soon we hope to see you again!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
This hotel is dated and needs a maintenance person: TV and safe in room don't work; swimming pool has sand/dirty; extremely noisy people on the same floor and above room after hours.
Bizarre - our room door's lock latch (swing) closed when we left the room; couldn't get back in. Ashley at front desk is the only good part about this hotel She found a drawstring to help us open it. Took an hour! The good thing about this hotel location is that it's next to a superb restaurant, Celeste.
Do give a good rating for nice towels and pillows. Bath products seem old.
Afterall, we will not return to this hotel with its high price and low quality.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Aqua Blue Staff, Gestion de l’hôtel
I do apologize i will look into this we appreciate your feedback and business.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Aqua Blue Staff, Gestion de l’hôtel
Thanks for staying with us!
par un voyageur
Horrible
Publié le 29 sept. 2024 sur HotelsMy husband I stayed for two nights and it will be the last time.
The lobby is great however beyond that is a different story.
We arrived in the room and there was “what appeared to be “Cheerio’s along the base of the bureau, light bulbs were missing, and some other guest belongings in the closet. When I went to wipe water off the floor in the bathroom, the towel was brown.
The first night the fire alarm went off at 12:30am. The 2nd night we came back from dinner and upon entering the lobby, a very potent stench of what I believe was marijuana permeated the lobby area.
The staff were very nice upon check in and out. Didn’t have much interaction with them.
I normally don’t write reviews however for the price you are paying, I would have expected the room to clean.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Aqua Blue Staff, Gestion de l’hôtel
I do apologize for the inconvenience the fire alarm was out of our control it must have been very scary I will address these concerns and thank you for staying with us!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The location is great - it's a stone's throw to the beach and you can watch the surfers. It's also close to area shopping/liquor store and beautiful homes to see if you have a car. The place itself is old/lots of broken things, there was no blanket for the bed, the pool was closed frequently and there was rarely someone at the front desk. We also needed to go to the front desk to get batteries for the remote.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Aqua Blue Staff, Gestion de l’hôtel
We appreciate your business as well as your feedback!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
This hotel is not very professionally run. Our check in process was ridiculous and the front desk team kept getting distracted and having side conversations instead of focusing on the guests trying to check in. The halls smelt awful, the elevator felt like it was working via a rope pulley system, the room didn’t have a shower liner so taking a shower meant flooding the bathroom floor. The front desk is frequently left unattended so assistance was minimal. Aside from the view of the ocean, I would not recommend this hotel again.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Aqua Blue Staff, Gestion de l’hôtel
I apologize for the issues I will definitely address your concerns.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Aqua Blue Staff, Gestion de l’hôtel
THANKS FOR STAYING WITH US!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
What a mess! Put in the wrong room the first nite! Moved to the right room the next day! Two televisions one never worked and the the sound went on and off and the picture went on and off! The pool was nasty the first 3 day and the hot tub was never available! The staff seamed over whelm!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Aqua Blue Staff, Gestion de l’hôtel
We apologize for the inconvenience .
