Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
2,7 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Relaxed atmosphere
Publié le 20 févr. 2018 sur HotelsGreat location by the lake and middle of vineyards , food needs improvement.
par un voyageur de Mumbai
Location is good
Publié le 16 janv. 2018 sur Expedia
Pour : Location
Contre : Please try to make understand restaurant staff how to talk with guest.
Emplacement : We have visited Sula winery and it was good time.
except location noting is good, particularly restaurant staff is very rude and non co-operative..
par un voyageur
Great Property. Lacks Management
Publié le 12 janv. 2018 sur HotelsThe Soma Vine Village has excellent infrastructure and has some very good people working on the property but what it lacks is good management.
Pros:
Rooms are very good. We had 4 executive rooms and 1 Deluxe room.
The front desk was very friendly and was kind to accommodate our requests.
The wine tasting was fun and we got to know a lot about wine. Would strongly recommend it to all.
Cons:
The restaurant has only two people to serve 12 tables. While there were few people in the afternoon when we had lunch, the evening was mayhem.
Even more disappointing was he did not serve us the Chenin Blanc Gold saying he was out of stock. When we reminded him that we are at the place it was being produced and we had it in the other restaurant the previous evening, he still declined.
Each morning, all five of our rooms had to call the front desk to remind them that there was no hot water in the bathroom. Can this be corrected ?