Ratings based on 828 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 4, 2024
The water in accessable shower made its way throigh the bathroom into the bedroom area more than going down the drain. Staff was unhelpful. Cigarette burns in bedding
Comment from Hotel Management
Nov. 6, 2024 by Brand Experience Team, Hotel Management
Hi Traci, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A traveller
Posted Aug. 26, 2024 on Expedia
The door lock was broken. Couldn’t safely lock the room door
Comment from Hotel Management
Aug. 27, 2024 by Brand Experience Team, Hotel Management
Hi January,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6
by A traveller
Blood on the sheets
Posted Aug. 24, 2024 on HotelsBedsheets with blood stains and hair in the shower. Staff was friendly and issued a reimbursement in the minute.
Comment from Hotel Management
Sep. 10, 2024 by Brand Experience Team, Hotel Management
Hi Charles,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A traveller
Posted Aug. 24, 2024 on Hotels
Showed up in the afternoon, paid for a non smoking room but got a smoking room, was told in the most "i dont care your unhappy" tone of voice. That i either took the room or went else where. Took the room because after driving 600 miles i was too tired to do anything else. Deadbolt for door was broken so its always engaged meaning i couldnt close it from outside the room, in the morning told a different employee about the door issue and was told i must have been closing it wrong.
Comment from Hotel Management
Aug. 27, 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 1, 2024 by Customer Care Team, Hotel Management
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
by A traveller
Posted Aug. 20, 2024 on Expedia
Easy access hotel that was clean and comfortable.
Comment from Hotel Management
Aug. 26, 2024 by Brand Experience Team, Hotel Management
Hi Mike, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
by A traveller
Posted Aug. 19, 2024 on Expedia
Great people and service !!!
Comment from Hotel Management
Aug. 20, 2024 by Brand Experience Team , Hotel Management
Hi Lash, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
by A traveller
Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Sep. 1, 2024 by Customer Care Team, Hotel Management
We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Brand Experience Team, Hotel Management
Hi Jon, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Natalie #team6
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Brand Experience Team, Hotel Management
Hi Amanda, Thank you for the perfect rating! Natalie #Team6
