Ratings based on 773 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
Very clean, kind staff
Comment from Hotel Management
Aug. 23, 2024 by Hotel Manager, Hotel Management
Dear Kil Soon,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and our staff kind. Providing a welcoming and comfortable environment for our guests is our top priority. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A traveller from Antioch
Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Hotel Manager, Hotel Management
Dear Robin,We’re delighted to receive your perfect rating! Knowing that you had an exceptional experience brings us great joy. Your positive feedback is the best reward for our team, encouraging us to continue striving for excellence. We’re grateful for your support and can’t wait to welcome you back for another fantastic stay. Thank you for choosing us!Sincerely, Hotel Manager
by A traveller
Posted Aug. 20, 2024 on Expedia
The room was very nice and clean, and the breakfast selection was excellent.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Manager, Hotel Management
Dear David,Thank you for your feedback! We’re thrilled to hear that you found your room very nice and clean, and that you enjoyed the excellent breakfast selection. Your positive comments motivate us to keep up the good work. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A traveller
Posted Aug. 19, 2024 on Expedia
All the staff was very kind and helpful.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Manager, Hotel Management
Dear Andréa,Thank you for your kind words! We're delighted to hear that you found all our staff to be very kind and helpful. Our team works hard to create a welcoming atmosphere, and your feedback reassures us that we are on the right track. We appreciate your support and look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
by A traveller
Posted Aug. 18, 2024 on Expedia
The property was clean, staff were friendly. Bed was comfortable and room had a lot of space
Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Antonio,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Cleanliness, friendly staff, and comfortable beds are top priorities for us, and we're glad we met your expectations. It's also great to know that you appreciated the spaciousness of your room. We look forward to welcoming you back for another pleasant stay! If you have any suggestions for improvement, please let us know. Safe travels!Sincerely, Hotel Manager
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Hotel Management, Hotel Management
Dear Debbie,Thank you for your perfect rating! It’s fantastic to know that your stay was so enjoyable. Your review is a huge encouragement for our team, motivating us to maintain our commitment to excellence. We’re excited to welcome you back for another amazing visit. Safe travels until then!Sincerely, Hotel Management
by A traveller
Posted Aug. 16, 2024 on Expedia
The treatment of the staff was terrible, and the mattresses have holes and you can feel the springs.
Comment from Hotel Management
Aug. 17, 2024 by Hotel Management, Hotel Management
Dear George A Kilsi,Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay. It’s disappointing to hear about the treatment you received from our staff and the condition of the mattresses in your room. Your feedback is crucial, and we will address these concerns with our team to ensure improvements are made. We appreciate your insights and hope you’ll give us another chance to provide you with a better experience in the future.Sincerely, Hotel Management
by A traveller
Posted Aug. 11, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by Kenya, Hotel Management
My Apologies!
by A traveller
Posted Aug. 11, 2024 on Expedia
Will stay again
Comment from Hotel Management
Aug. 12, 2024 by Kenya, Hotel Management
Thank You!
by A traveller
Posted Aug. 9, 2024 on Expedia
Excellent staff and the rooms were very clean.
Comment from Hotel Management
Aug. 10, 2024 by Kenya, Hotel Management
Thank You!
