Note fondée sur 1 080 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Simplement parfait
Publié le 29 nov. 2022 sur HotelsEmplacement parfait pour visiter la « petite » ville de Nashville! A proximité de tout, la vue de l’hôtel, la terrasse sur le toit et le déjeuner sont juste parfait!
Un week-end de boys dans la ville de la musique avec cet endroit c’est magique!
Commentaires de Gestion de l’hôtel
7 déc. 2022 par Embassy Suites Nashville Downtown, Gestion de l’hôtel
Thank you for your feedback, we really appreciated.Embassy Suites Nashville Downtown
par un voyageur
Publié le 4 oct. 2022 sur Expedia
Hotel très bien situé et trés propre. Lorsque nous avons séjournée les clés des chambre était en panne, il fallait donc se faire accompagné pour allée a notre chambre. De plus, le site indiquait avoir une piscine mais réellement elle n'était pas encore en fonction.
par un voyageur
Publié le 5 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2022 par Guest Services Team , Gestion de l’hôtel
Thank you for taking a moment to share your experience. We are happy to hear you found everything to your liking. We also appreciate your honest Google review that helps us bring back guests such as yourself in the future. We also appreciate your feedback on areas of improvement and will work. We strive to provide gracious, engaging, and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
I would recommend this hotel. Close to Broadway and convenient. Very surprised of the updated hotel. I would stay again. Great bargain!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Joel,Thank you for your kind review and recommendation! We're glad our convenient location, updated property, and affordable rates impressed you. The next time you're in the area, please come see us again at Embassy Suites Nashville Downtown.Best Regards,Mike NelsonGeneral Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
It was a very friendly and clean atmosphere!! I will definitely stay there again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Kristy,Thank you for your kind words! We're delighted you enjoyed our friendly atmosphere and high standards of cleanliness. It was a pleasure having you as our guest, and we look forward to welcoming you back to Embassy Suites Nashville Downtown for another great stay!Best Regards,Mike NelsonGeneral Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Check in process was painful. Requested early check in. Was at hotel and noon. Receptionist never checked us in so we were never notified when room was ready. Actually couldn’t get in our room till after 4pm. Absolutely unacceptable process.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Noelle,Thank you for sharing your review. It’s regrettable to hear about the difficulties encountered during the check-in process, particularly regarding the early check-in request. Timely communication is essential, and we apologize that this aspect fell short during your visit. Your feedback will be reviewed to ensure that improvements are made for future guests, as a smooth check-in is a vital part of a positive stay. We hope to welcome you back for a much better experience.Sincerely,Mike NelsonGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Expedia
We liked how close things were to the hotel. The only thing wrong with our stay was the pool was closed and there was a not pleasant smell in the lobby and elevators.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer,Thank you for sharing your feedback with us. We’re glad to hear you appreciated our convenient location. However, we apologize for the inconveniences you encountered. Please know that your experience is vital as we continually improve our guest experience. We hope you’ll consider staying with us again someday for a better visit.Best Regards,Mike NelsonGeneral Manager
