Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
2,8 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 déc. 2018 sur Expedia
Lit confortable, grande chambre, mur très mince, doit tout demander à la réception (verre , tasse, cafetière)
Commentaires de Gestion de l’hôtel
4 déc. 2018 par Hotel Management, Gestion de l’hôtel
Thanks for being a guest at our hotel. Although you liked certain aspects of your stay with us, we are sorry you didn’t like our hotel policy and that your stay was impacted by the noise. our review is appreciated, and we hope to be your choice of hotel in the future as well.
Sincerely,
Hotel Management
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
It smelt like death when I arrived. I had already paid for my trip but was told upon arrival they were booked & I couldn’t even get my money back to go somewhere else I was told to reach out to hotels.com whom I booked thru.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, We want to extend our apologies for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a normal occurrence for us. We have procedures in place to prevent this from happening. We honor all reservations to the best of our ability but will check with the team about what went wrong in your case. Thank you for your valuable feedback and, most importantly, for your patience. We hope you will give us another opportunity in the future.Sincerely,Hotel Management
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Affordable, easy to find, near airport so you do hear the planes
par un voyageur
Publié le 15 sept. 2024 sur Hotels
When we got there they told us that they were overbooked and sent us a way
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Julie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I didn't get to stay there, after I paid for it online and showed up and they said the rooms were booked. Lady sounded half asleep and it took forever to get through to someone just to get told I couldn't stay there. Overall trash, buns, cheeks, overall pathetic.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear William, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
par un voyageur
Publié le 29 août 2024 sur Expedia
I was disappointed
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Janette, Thank you for your feedback. We regret to hear that your experience did not meet your expectations. Providing a positive and satisfactory stay is our priority, and we are sorry to learn of your disappointment. Your comments are important to us, and we will review them with our team to identify areas for improvement. We hope to address these issues and offer you a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Not ever again.
Publié le 1 août 2024 sur HotelsPlace is run down, dirty and feels very unsafe. Front parking space is reserved for police. Elevator was filthy. Electric outlets in bathroom & kitchen don’t work. Arm chair has recent wet stains & bottom torn out. Scared all night. Bed was comfortable.
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Melissa,Please accept our sincere apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our housekeeping staff. We appreciate your patience and for bringing this to our attention. We are glad that you liked our comfortable beds. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again.Sincerely,Hotel Management
par un voyageur
Publié le 25 juill. 2024 sur Hotels
