Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ight for what i needed it for
Publié le 23 sept. 2024 sur HotelsIn the area for one night. Looking for something cheap and quick. Not the best but for the night, I ll take it. Spider in the bathroom, wasnt a pleasant smell. Like old something . Huge roach outside. Rusty shower curtain. Extremely small beds and Im not a big person.But no noise, had a kitchen like area. If i had to as my last option i ll go back but take some stuff to feel more comfortable. Front desk lady was nice.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Victor,We appreciate your kind words about our staff. However, we apologize for the unpleasant conditions you encountered. The issues you described are concerning and fall short of our standards, and we appreciate you bringing them to our attention. We will address this with our housekeeping team to ensure our hotel meets the highest level of cleanliness standards. While we regret that your recent stay was not up to your standards, we value your input. We are committed to ensuring your next visit with us is nothing short of exceptional. Thank you for your review.Sincerely,Hotel Management
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Our first room had roaches. The management kindly gave us another room, but there were roaches in this room as well and the wall lamps did not come on. The only light was bathroom light and small bedside wall light.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Arnold, Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. It is unacceptable that you experienced pest problems in both rooms, and we understand how distressing this must have been. We appreciate your patience in accepting a room change, and we will immediately address these concerns with our maintenance and pest control teams to ensure a thorough resolution. Your comfort is our top priority, and we are committed to improving our standards. We hope to have the opportunity to provide you with a better experience.Sincerely,Hotel Management
par un voyageur
Trash
Publié le 2 sept. 2024 sur HotelsTrash. Dirty and unsafe
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Todd, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. Providing a clean and secure environment is a top priority, and we take your concerns seriously. We will review these matters with our team to ensure improvements are made. Your input is important to us, and we hope to have the opportunity to offer a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 28 août 2024 sur Expedia
par un voyageur
Publié le 22 août 2024 sur Expedia
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 10 août 2024 sur Expedia
The room I stayed in was still dirty and half of the lights and plugs didn’t turn on. When I woke up I saw roaches in the bathroom still alive. I wouldn’t recommend this property.
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Caleb, Thank you for your feedback. We apologize for the cleanliness and maintenance issues you encountered during your stay. This is not the standard we strive for, and we are addressing these concerns with our team to ensure they are resolved promptly. Your comments about the roaches and non-functional lights are taken seriously, and we are implementing additional measures to improve our property. We appreciate your input and hope you might consider giving us another chance in the future.Sincerely,Hotel Management
par un voyageur
Publié le 3 juill. 2024 sur Expedia
When we arrived, the sink and tub got backed up when we tried to use them. Someone did come up to unclog them.
We had to deal with a marijuana smell the whole time in tbe room. There was also a red streak/stain on shower wall.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear G, We apologize for the inconvenience you encountered during your stay. It's important to us that every guest has a comfortable experience. Our team promptly addressed the plumbing issue, ensuring it didn't affect your stay further. We regret any discomfort caused by the odor you mentioned. Your feedback regarding the room's condition has been noted for our improvement. We hope you'll consider staying with us again for a more enjoyable experience.Sincerely,Hotel Management
par un voyageur
Publié le 1 juill. 2024 sur Expedia
People were slamming pounding on doors fighting too much activity for a place to lay your head when you work or do business
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Diesel, Thank you for sharing your experience with us. We apologize for the disturbances and noise issues you encountered during your stay. This is not reflective of the peaceful environment we aim to provide for our guests. We take your feedback seriously and will address this matter with our team to ensure a more comfortable experience for all our guests. Your comments are valuable, and we appreciate your understanding. Should you choose to stay with us again, we will make every effort to exceed your expectations.Sincerely,Hotel Management
par un voyageur
Publié le 30 juin 2024 sur Expedia
