Note fondée sur 1 436 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 15 déc. 2024
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your recent experience at the Gaylord Opryland Resort and Convention Center.Providing the highest level of hospitality is our number one priority and it is truly disappointing to hear about the overall experience that you had. After viewing the comments on your review, it is clear that we have areas to improve upon and please note that all of your comments will be shared with the appropriate members of leadership for future improvement and we hope that the next time you join us, you find an improvement in the service we know we can offer.Again, thank you again for your review and it was a pleasure hosting you at our resort.
5 sur 5
par un voyageur de New Britain

Publié le 14 oct. 2024
The property is beautiful and amazing!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at the Gaylord Opryland Resort and Convention Center. It was truly a pleasure hosting you and we hope that you give us the chance to welcome you back in the near future.Have a great rest of your day!
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at the Gaylord Opryland Resort and Convention Center. It was truly a pleasure hosting you and we hope that you give us the chance to welcome you back in the near future.Have a great rest of your day!
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at the Gaylord Opryland Resort and Convention Center. It was truly a pleasure hosting you and we hope that you give us the chance to welcome you back in the near future.Have a great rest of your day!
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at the Gaylord Opryland Resort and Convention Center. It was truly a pleasure hosting you and we hope that you give us the chance to welcome you back in the near future.Have a great rest of your day!
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Expensive but really great hotel, lots to see inside, we loved it.
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at the Gaylord Opryland Resort and Convention Center. It was truly a pleasure hosting you and we hope that you give us the chance to welcome you back in the near future.Have a great rest of your day!
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your feedback regarding your recent stay at the Gaylord Opryland Resort and Convention Center. It was truly a pleasure hosting you and we hope that you give us the chance to welcome you back in the near future.Have a great rest of your day!
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Staff was outstanding. The. Hotel was beyond beautiful. Every restaurant was delicious.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your most recent experience with us from your stay at the Gaylord Opryland Resort and Convention Center.It is always encouraging to hear positive feedback about our STARS (employees), particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. We are so glad to hear that the STAR you interacted with exceeded your expectations and that they went above and beyond to create a memorable experience for you.Please note your feedback has been shared with our Food & Beverage leadership team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us.
5 sur 5
par un voyageur de Whitby

Publié le 16 sept. 2024 sur Expedia
I find the staff very friendly
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Gaylord Customer Care, Gestion de l’hôtel
Thank you for sharing your most recent experience with us from your stay at the Gaylord Opryland Resort and Convention Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! The entire team at our resort takes pride in putting our guests first and we are truly glad to hear that our team of STARS (employees) made an impact on your stay. By providing you with Marriott's award-winning service, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with our leadership team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us.