Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par angelique de Guadeloupe
Très très bien
Publié le 18 juill. 2015 sur HotelsHôtel impeccable !! Quoi dire de plus . Je le recommande vivement .
par un voyageur de Knoxvile
Publié le 14 oct. 2024
Everything was ok,but I got there late that night and I was tired. The bathroom light wasnt working, but I was too tired to call the front desk. The next morning I wanted to get an early start, so I still didn't call the front desk. I wasn't able to take a shower it was so dark in the bathroom. To me I should not have had to call the front desk about this, It should have already been fixed. I didn't eat breakfast either, it did not look very appetizing. but the bed was comfortable and I slept very good that night.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hampton Inn and Suites Mgmt, Gestion de l’hôtel
I do apologize for the impact the lighting had to you stay- we have GFI plugs that guests can reset in room. We hope to see you again soon.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
We learned that if you don’t arrive before a certain time, they give the room you paid for away. We checked in three hours after the earliest check-in time which was 3:00. We were told that there was nothing they could do since the hotel was “completely booked.” Our room sprung a leak in the floor which soaked the carpet, but magically at 11:00 at night the original we had paid for became available. Our family was asleep so we didn’t move. Not coming back.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hampton Inn and Suites, Mount Juliet, Gestion de l’hôtel
We do apologize for the inconvenience you faced while staying with us.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
All was well except we picked this place for the pool and when we arrive it’s under renovation. Should have been on your website about the pool
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Leslie Cruz, GM, Gestion de l’hôtel
Thank you for taking the time to leave us a review. Our pool is listed as "closed for maintenance" on our website and Expedia has also been alerted. We are pleased to hear that you enjoyed your stay despite the pool being closed and hope to see you again soon.
par un voyageur
Publié le 12 oct. 2024
Great place to stay...only 15 min.drive to downtown Nashville.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Leslie Cruz, General Manager, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us and hope to see you again soon.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
This property does not honor Expedia reservations! Family member was “greeted” by front desk saying its first come first served when they had booked AND paid for the room, through Expedia . Do not trust this Hampton Inn property ever again.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
I am sorry for the challenges your family member faced. We happily accept Expedia reservations. I would like to find out more about the incident. Please contact the hotel directly.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par jv, Gestion de l’hôtel
thank you for staying with us.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This was the best place I’ve ever stayed. The staff is so personable and welcoming and engaging. I loved the room too! It was so spacious. Will definitely be back to this place again!!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Leslie Cruz, GM, Gestion de l’hôtel
Thank you for the review. We appreciate your business and hope to see you again soon.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Hotels
It was great! The emotion were helpful and kind.
