Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
8 mai 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Esther, Thanks so much for your score! We appreciate your business. Come see us again!
par un voyageur
Publié le 25 avr. 2023 sur Expedia
La flexibilité pour l’ajustement de la durée de mon séjour
Commentaires de Gestion de l’hôtel
5 mai 2023 par Vasser Knowles- GM, Gestion de l’hôtel
Thank you so much for the amazing feedback and we hope to see you back with us soon!
par un voyageur
Publié le 3 août 2024
par un voyageur de Baton Rouge
Publié le 29 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Allyson, Gestion de l’hôtel
Thank you for rating us 5 out of 5! We look forward to seeing you again.
par un voyageur
Publié le 27 juin 2024 sur Expedia
Avoid this place at all costs!! Just as we entered the room we saw cockroaches and bugs and humidity at it’s worse! Then the Fire alarm went off a few minutes later and had to exit the building as Firefighters showed up. Decided then to leave for another hotel as we could not see ourselves sleep there for the night as it was disgusting and filthy. Waiting for a call from Expedia for a refund.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Bruno, Im so sorry your experience was not what you had hoped for. We take your feedback very seriously and will take every step possible to make sure we address these issues accordingly. Again, thank you for you stay!
par un voyageur de San Antonio
Publié le 25 juin 2024 sur Expedia
Scratch on the wall, front desk gave me a room that already had a guest in there. Terrible since checking in.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Bungcheng, I am so sorry to hear about your experience during your stay with us. We take your feedback seriously & I will discuss with my front desk agent your concern to see what happened with this situation. Thank you for your feedback it helps us to know and correct/train so this will not happen to future guests.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Front desk went above and beyond.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Michelle, Thanks so much for you feedback we do enjoy when our guests have a awesome time! Again, thanks for your business and if your future travel plans calls for it, remember us!
par un voyageur
Mediocre at best
Publié le 23 juin 2024 sur HotelsWhile the hotel was conveniently located, yet nicely tucked away behind retail, the cleanliness and customer service was lacking.
When I called to ask for more towels, I was told I would have to go get them from the front desk. Our three towels were removed from the room the morning after our first night’s stay and were not replaced. Why? The office attendant couldn’t tell me and still didn’t offer to have them brought to the room.
The bathroom floor was very dirty and everything in the room felt sticky.
Breakfast was okay…pancake machine was neat.
Given the large number of hotels in the area, I would not recommend this one.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Missy, Its disheartening to hear that your stay wasn't what you had expected. Do know that we read every review and do take what is mentioned into consideration. We value & appreciate your business and will take the corrective action needed to adhere to the issues you mentioned above.
par un voyageur
Publié le 21 juin 2024 sur Expedia
Old property but the management has taken extra ordinary efforts to keep the facility clean comfy and presentable. Huge beds !!!
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Nirmal, Thanks so much for your feedback We appreciate your business and hope you choose us should your travels bring you to our neck of the woods again!
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Mitch Watson-General Manager , Gestion de l’hôtel
Thank you so much for your score we do appreciate your business and hope you choose Holiday Inn In the future!
