Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Sylvie de Chatenay
Hotel en travaux
Publié le 21 juill. 2015 sur HotelsHotel en travaux. Pas d'accès a la piscine le premier jour.
Ce sera sûrement bien après les travaux!!!
par un voyageur
Holiday Inn
Publié le 28 sept. 2024 sur HotelsWas priced one price on hotels.com and paid a higher price at the hotel at check in.
Room smelled horrible along with the other parts of the hotel as well.
Was supposed too be charged 167.00
But was charged 187.00
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
I am so sorry about the pricing difference. Please reach out to the hotel and speak with the general manager to get this corrected.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Older facility bathroom are cramped and missing garbage
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
It sounds like the older facilities, especially the cramped bathrooms and lack of a garbage bin, affected your stay. Your feedback is valuable and highlights areas where improvements could enhance guest experiences.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
Thank you for your feedback. It sounds like there were some positives but also areas where improvements could be made. If you have any specific concerns or suggestions, I'd be happy to hear them!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Thank you for your caring and polite staff during my difficult time.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
You're very welcome! I'm sure the staff appreciates your kind words, especially during such a challenging time. If there's anything else you need, please don't hesitate to reach out.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
close to downtown
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
It's great to hear you had an excellent experience! Thank you for sharing your positive feedback!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
Glad to hear you had a 5 out of 5 experience! It sounds like everything went well during your stay.
par un voyageur
Stay away!
Publié le 22 sept. 2024 sur HotelsThis hotel was very run down and dirty. Our room smelled like wet musty carpet. There was a 2 inch cockroach in the lobby. Also found a cockroach in my room. Stay away from this place. The front desk workers were not very polite as well.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
I'm sorry to hear about your experience. That sounds incredibly frustrating and disappointing, especially with cleanliness and service being such important factors in a hotel stay. It’s essential for hotels to maintain high standards to ensure guest comfort and safety.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Amy Reynolds, Gestion de l’hôtel
Glad to hear you had a 5 out of 5 experience! It sounds like everything went well during your stay.
par un voyageur de Waltham Cross
Publié le 18 sept. 2024 sur Expedia
Near busy roads , quite noisy
