Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2023 sur Expedia
Good hotel but a little far from everything
Commentaires de Gestion de l’hôtel
3 août 2023 par Customer Service, Gestion de l’hôtel
Hello Guy,Thank you for choosing Hyatt Place Nashville Brentwood and for sharing your feedback. We're pleased you found our hotel to your liking. We recognize, however, that the location may not have matched your expectations. We look forward to hosting you again soon.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
Lakeia, we’re delighted you had a great experience at Hyatt Place Nashville Brentwood. We hope to welcome you again soon!
par un voyageur
Publié le 23 août 2024 sur Expedia
Need renovations.
Commentaires de Gestion de l’hôtel
24 août 2024 par Customer Service, Gestion de l’hôtel
Chelsea, thank you for sharing your feedback. The team is continually working to improve and your input is appreciated. We hope to have the opportunity to welcome you again for an enhanced experience in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
It looks nice in the pictures but run down and outdated on the inside. The bathrooms are super small, the paint chipping off door frames, the room numbers are laminated paper with double sided tape. The free breakfast was just okay. Only ate there once. Only two of their exercise machines worked in their very small fitness centre. Unfortunately will not stay again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Michele, the appearance portrayed in the pictures versus the actual experience matters greatly, and the feedback about the accommodation will be taken into consideration. The complimentary breakfast is meant to offer a satisfactory start to the day, and there is continuous exploration of ways to enhance the variety. The condition of the fitness center equipment is important, and efforts are being directed towards ensuring a better experience. Your decision not to return is understood, and gratitude is extended for the time and insights shared.
par un voyageur
Publié le 18 août 2024 sur Hotels
Hotel was nice but we had trouble getting simple room service. The bed was never made even though I requested it in person
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Joseph, the team appreciates your feedback. There was a miscommunication regarding your request, and this will be reviewed. Your overall experience is important to us, and we're committed to ensuring a more seamless visit in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Laura, thank you for staying with us at Hyatt Place Nashville Brentwood. We're glad to see you had a positive experience and look forward to welcoming you again.
par un voyageur de Dyersburg
Publié le 10 août 2024 sur Expedia
The front desk manager was awful and no cooperative. There is no way I would ever stay at this hotel again
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Donna, the experience you described is not what is typically reflected by the team members. Thank you for sharing your feedback. Your input is important, and we take concerns seriously to enhance future experiences.
par un voyageur
Pleasantly surprised
Publié le 9 août 2024 sur HotelsMy daughter and I enjoyed our stay and Jessica the fr on my desk clerk was so nice 🙂
Commentaires de Gestion de l’hôtel
11 août 2024 par Customer Service, Gestion de l’hôtel
Jeanine, thank you for staying with us at Hyatt Place Nashville Brentwood. We are delighted you and your daughter enjoyed your stay. Jessica will be pleased to know she made a positive impact on your experience. We look forward to welcoming you back in the future.
par un voyageur
Publié le 8 août 2024 sur Hotels
The teenage boys ate three helpings of the free breakfast before we could even get to it. They charged us for parking. The last 4 times we stayed here it was free.
Commentaires de Gestion de l’hôtel
10 août 2024 par Customer Service, Gestion de l’hôtel
Bernard, thank you for your feedback. We apologize for the behaviour of the fellow guests. Regarding the parking, policies can occasionally change, but we appreciate your understanding. We hope to welcome you back to Hyatt Place Nashville Brentwood soon.
par un voyageur
Publié le 8 août 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Service, Gestion de l’hôtel
Porcsha,We’re delighted you loved your experience at Hyatt Place Nashville Brentwood. Thank you for sharing your feedback, and we hope to welcome you back soon!
