Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Joshua, Your generous rating made our day! We are dedicated to providing every guest with an uplifting and memorable experience at JW Marriott Nashville, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Yours in Hospitality,Kathryn Day,General Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to leave your kind rating. At JW Marriott Nashville, every detail is thoughtfully curated to ensure you can fully embrace the moment to focus on what matters most. We are pleased to know our efforts resonated with you, and we hope to have the pleasure of serving you again soon.Yours in Hospitality,Kathryn Day,General Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Interior design was amazing
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Justin, Thank you so much for admiring our building's design and decor! We strive to create a haven of tranquility and luxury, and we appreciate you recognizing our efforts. We look forward to your return to JW Marriott Nashville anytime you are in Nashville. Yours in Hospitality,Kathryn Day,General Manager
par un voyageur de Federal Way
Publié le 13 sept. 2024 sur Expedia
We really enjoyed the staff from check-in all the way through room service, dining, and check out. Everyone was friendly and professional. The only negative comment I have about the hotel is that it is located at an intersection of two busy streets. And, it seems that everyone in Nashville owns either a very loud motorcycle or a very loud car, and chooses that intersection to rev up their pipes. The hotel has beautiful views with lots of glass, but the glass does nothing to restrict the outside noise. If you are a light sleeper, this could be a problem. That said, I would return to this hotel and just request a room on the opposite side of the busy street in front.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Timothy, We are pleased your overstay was pleasant and that you loved the exceptional service and exquisite food. Furthermore, while all of our rooms were built for your quiet enjoyment, downtown Nashville is on the rise, and though we love being in the center of it all, this can result in some ambient noise. Should you join us again, please know that we offer a plethora of remedies, including relocation, a tranquility channel on your guestroom TV, ear plugs, and eye masks to help assist with your nightly relaxation routine. Thank you for choosing JW Marriott Nashville, and we love knowing you will visit us the next time you are in Nashville. Yours in Hospitality,Kathryn Day,General Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Loved the rooftop bar and restaurant
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Matthew, Thank you for taking the time to leave such generous remarks of JW Marriott Nashville's Bourbon Sky rooftop bar. We appreciate you mentioning how much you enjoyed our beautiful setting and taking in Nashville's stunning skyline. It was a pleasure hosting your Nashville visit, and we look forward to having the opportunity to welcome you back soon. Until then - we wish you nothing but continued health, happiness, and success. Yours in Hospitality,Kathryn DayGeneral Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Closer to everything and staff was very friendly
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Giuseppe, We are glad you enjoyed your time in our beautiful city and how our fantastic location helped to enrich your experience. It is also wonderful to know you loved our courteous associates. Thank you for taking the time to review our hotel. We look forward to your next visit. Until then - we wish you nothing but continued health, happiness, and success.Yours in Hospitality,Kathryn DayGeneral Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Excelente
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Blanca, Your review truly inspires us. At JW Marriott Nashville, we are passionate about delivering an experience that feels both distinctly elegant and genuine. Therefore, we are thrilled to know you enjoyed every aspect of your stay. Thank you for taking the time to leave your comments and, more importantly, for letting us be a part of your time in Nashville. We hope to see you again soon.Yours in Hospitality,Kathryn Day,General Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The staff, lobby and proximity to Broadway were perfect. The rooms could be updated but were very clean and comfortable. Also, the housekeeping staff never cleaned our room once. Two days we have the privacy light on but two days, we lit it for service and it never happened
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ms. Cosse, Our goal is to provide a space where you can feel revitalized and fulfilled; therefore, we are grateful for your high praise for our beautiful property and convenient location. However, providing inspired service with a commitment to quality is always our number one priority, and hearing that we have fallen below that standard is something we will address immediately with our housekeeping team. Thank you for your feedback, and we hope to see you at JW Marriott Nashville again soon. Yours in Hospitality,Kathryn Day,General Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This was so easy to get to from BNA and quite luxurious when you walk in the door
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Julie, We are so pleased to know our location was perfect for your plans. We understand the importance of the details that make up a memorable stay and it is a pleasure to hear how much our property enhanced your time with us. Thank you for appreciating the efforts we put into creating an elevated and inspiring environment here at JW Marriott Nashville. We look forward to hosting you again soon.Yours in Hospitality,Kathryn Day,General Manager
par un voyageur
Publié le 28 août 2024 sur Expedia
The room was beautiful! Clean, and comfortable. Walking distance to broadway and had friendly staff.
Commentaires de Gestion de l’hôtel
29 août 2024 par General Manager, Gestion de l’hôtel
Dear Brian, We are delighted you loved our well-appointed, elevated accommodations and attentive associates and that our proximity to Broadway was an added convenience to your stay. Thank you for choosing JW Marriott Nashville, and we look forward to another visit with you. Until then, we wish you all the best!Yours in Hospitality,Kathryn Day,General Manager
