Note fondée sur 217 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,9 Service et personnel
2,9 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2023 sur Expedia
par un voyageur
Publié le 21 juill. 2022 sur Hotels
Bien juste pour dormir
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Fernando,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tony,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Douglas,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Nice clean rooms!
Commentaires de Gestion de l’hôtel
1 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Yolanda,Thank you so much for your kind words! We are delighted to hear that you found our rooms clean and comfortable. Our team takes great pride in maintaining high standards of cleanliness and ensuring that our guests have an enjoyable stay. We look forward to welcoming you back soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jewel,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
toilet in the bathroom was dirty underneath the bowl and the toilet paper handler was broken room 355. Also, Hotel wasn’t barely occupied and they put us on the third floor instead of putting us on the first floor and first room smells awful.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Property Management , Gestion de l’hôtel
Juan sorry you had this experience. We had your booked for a deluxe room which was only on the 3rd floor. We will check back with housekeeping staff to ensure the rooms do not smell! Thank you for your feedback
par un voyageur
Dont stay here
Publié le 15 juill. 2024 sur HotelsThe hallway is collapsing, the tv didnt work, the door didnt shut priperly, there was mold in the tub and bathroom ceiling and all the trim was cracked off due to the settling/sliping floor slowling breaking the bottom of the walls. How this building is not structurally condemned i do not know.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Sophia Stewart, Gestion de l’hôtel
Dear Guest,We truly regret the inconvenience caused by these issues. Please be assured that we are a completely safe and secure property. Our guest's safety and well-being are our topmost priority. We will investigate your concern and get back to you to understand the issue. I appreciate your patience.
par un voyageur
Lied to
Publié le 5 juin 2024 sur HotelsI was charged for a smoking room a total $118. They don't have smoking rooms which they only charge $80 according to your site. It was miss leading and being over charged without an once of remorse
Commentaires de Gestion de l’hôtel
6 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Laura,We deeply regret this oversight and assure you that we are taking steps to correct the issue. Please contact our front desk directly so we can rectify the issue and ensure your satisfaction. Your feedback is valuable to us, and we appreciate your understanding and patience.
