Note fondée sur 934 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
65 % des clients le recommandent
3,1 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de St-Damase

Ce voyageur a laissé seulement une note Publié le 27 oct. 2021 sur Expedia
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello magdiel,We are delighted to hear that you had a wonderful experience during your stay with us! If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
2 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Expedia
Desk clerk was nice but I was tempted to leave when I saw the condition of the property. I probably would have if I hadn’t been so exhausted from driving so long.probably the worst hotel I’ve ever stayed in.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Paula, We appreciate your feedback and are sorry to hear about your experience. Our team always aims to provide excellent service despite any property challenges. We value your input and will share it with our management for further review.
2 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Laura, We're sorry to hear that your stay fell short of expectations. Please feel free to reach out to us directly with any feedback you would like to share so we can address any issues for future guests.
3 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
The staff was friendly and professional. The room was fairly clean except the floor was filthy. I had to wear my shoes or my socks and feet became black. The lobby ceiling has mold growing on it behind the desk. Needs some basic maintenance. .
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Michael, Thank you for taking the time to share your feedback with us. We appreciate your kind compliments about our staff. We apologize for the cleanliness issues you encountered in your room and lobby. We will promptly address your concerns to ensure a better experience for future guests.
2 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
The price Expedia over me and the area
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Apache, We're sorry to hear about your experience with the booking rate. We recommend reaching out to Expedia directly for further assistance with pricing discrepancies. We hope this matter is resolved to your satisfaction.
5 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Love ie 💖
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Carmel,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay! Should you ever decide to return, we look forward to welcoming you back for another wonderful experience.
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Carmel,We appreciate your feedback and are glad you enjoyed your stay. Guest satisfaction is important to us, and we hope to welcome you back in the future.
3 sur 5
par un voyageur de Orono

Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Robert, We appreciate you staying with us and hope you had a pleasant experience. Please feel free to contact us directly if you have any feedback to share from your stay. We value your input and aim to continuously improve our services for all our guests.
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nina,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back again soon for another exceptional experience.