Note fondée sur 380 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
AC in room goes no lower than 68 degrees, no fridge no table
Sheets and pillow cases were stained
Other than that employees were very awesome time spent there was amazing just needs a little something
Commentaires de Gestion de l’hôtel
8 sept. 2024 par S. Pope, Gestion de l’hôtel
Cyrus - Thank you so much for taking the time out to hang with us. Providing the highest level of hospitality is our number one priority. I apologize for the AC issue and that your linen was not clean. We do have fridges available upon request. However I am delighted to read that the staff was amazing.
par un voyageur
Poor service
Publié le 10 août 2024 sur HotelsThe customer service was not friendly. Poor communication. Received a phone call, and was hung up on.
Commentaires de Gestion de l’hôtel
13 août 2024 par S. Pope, Gestion de l’hôtel
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. I hope that you give us another opportunity in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Very nice and clean. Great location.
Commentaires de Gestion de l’hôtel
13 août 2024 par Tam, Gestion de l’hôtel
Hi,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Tam, Gestion de l’hôtel
Hi ,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par S. Pope, Gestion de l’hôtel
Wilton - We are so happy that you decided to stay with us. It was a pleasure to serve you.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par S. Pope, Gestion de l’hôtel
Michael - We are so happy that you decided to stay with us. It was a pleasure to serve you.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Cool
Commentaires de Gestion de l’hôtel
2 août 2024 par S. Pope, Gestion de l’hôtel
We are so happy that you decided to stay with us. It was a pleasure to serve you.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
We had a great time in Nashville and loved the area
Commentaires de Gestion de l’hôtel
28 juill. 2024 par S. Pope, Gestion de l’hôtel
John - We are so happy that you decided to stay with us. It was a pleasure to serve you. Thank you so much for your feedback.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par S. Pope, Gestion de l’hôtel
Miranda - We are so happy that you decided to stay with us. It was a pleasure to serve you.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Went to see Nashville SC and the hotel was super close to the stadium.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Tam, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
