Note fondée sur 752 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
89 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de INDIANAPOLIS

Publié le 10 nov. 2024
I was informed upon check-in that there was a very relaxed dress code for the pool... Which was fantastic for me because I forgot my swimsuit. Great stay!
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Manager, Gestion de l’hôtel
Hello Timothee,We appreciate your positive feedback on our relaxed pool dress code. We're glad you had a fantastic stay and we hope to welcome you back soon for another enjoyable experience.
5 sur 5
par un voyageur de Zanesville

Publié le 27 oct. 2024
This is an older facility but is well kept. The staff is courteous and attentive. While the breakfast is free it is in need of improvement. Automatic machine coffee was bland. However, the pool was a real treat.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Manager, Gestion de l’hôtel
Hello DAVID,Thank you for sharing your feedback with us! We're glad to hear you enjoyed our well-kept facility and experienced courteous service. We appreciate your comments on our breakfast, and we will share them with our team for future improvements. It's great to hear that you found the pool to be a real treat during your stay.
4 sur 5
par un voyageur

Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mark, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Expedia
The location was easy to get to. The staff was quick, efficient, and friendly. Not much more to ask for when vacationing.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello David,We are delighted to hear that you found our location convenient and our staff efficient and friendly. Your satisfaction is our priority, and we are pleased to have met your expectations during your stay. We appreciate your kind words and hope to welcome you back in the future.
4 sur 5
par un voyageur

Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We're thrilled to hear that you enjoyed your stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to contact us. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Nice hotel
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Becky,We appreciate your positive feedback and are glad you enjoyed your stay with us! Our team is committed to providing a pleasant experience for all our guests. Should you have any further comments or suggestions, please don't hesitate to contact us. Thank you for choosing to stay at our hotel.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tanya,We are thrilled to hear that you had a wonderful experience during your stay with us! Please don't hesitate to reach out if there's anything else we can assist you with.
3 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Expedia
Overall our stay was decent. It was close to the shops and music venue. However, the pool needs attention! Dark green water. I’m sure that’s the source of the overwhelming musty smell. Also, we pulled back the mattress to check for bed bugs. We didn’t find any bugs, but we definitely saw blood spots from them. There was also quite a lot of hair at the top of the box spring cover. The bed could use a deep cleaning and ALL the linen washed.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carol,Thank you for sharing your feedback with us. We appreciate your comments on the hotel's proximity to local amenities. We have noted your concerns regarding the pool and room cleanliness, and they will be shared with the relevant departments for review and improvement. Our team will address these matters accordingly to enhance the guest experience in the future.
4 sur 5
par un voyageur de Holland

Publié le 14 sept. 2024 sur Expedia
It was nothing special, older, but was fine for a one night stay.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kortney, We appreciate you choosing our hotel for your stay. Our team values all feedback and will use it to enhance the guest experience. We hope to have the opportunity to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Expedia
We truly enjoyed our time here
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gina,Thank you for sharing your positive experience with us! We're delighted to hear that you had a great time during your stay. Should you have any further feedback or suggestions, please feel free to reach out to our management team to discuss in more detail.