Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Bon séjour.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Francois, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
par un voyageur
Publié le 6 août 2023 sur Expedia
Endroit tranquille
Commentaires de Gestion de l’hôtel
7 août 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Daniel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
par un voyageur
Publié le 1 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Helmi, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
par un voyageur
Publié le 9 avr. 2023 sur Expedia
Pour passer une nuit entre deux points, rien de plus, un peu cher pour la qualité
Commentaires de Gestion de l’hôtel
17 mai 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Francis, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 28 juill. 2022 sur Hotels
par un voyageur
Publié le 14 juill. 2022 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Hotels
Great staff, clean property & quiet at night. The only thing that could be better is their breakfast selections.
Commentaires de Gestion de l’hôtel
31 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Darin! Thank you for your positive feedback! We're delighted to hear that you found our staff helpful and the property clean and quiet. We appreciate your suggestion regarding the breakfast selections and will consider it as we work to enhance our offerings. We look forward to welcoming you back!
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Jeffrey! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
par un voyageur
Publié le 27 août 2024 sur Hotels
It’s just old and needs upgrading. The microwave didn’t even have the microwave plate inside of it and was either filthy or incredibly stained. There was also a towel hanging on the hook behind the door in the bathroom when I arrived which also makes me think they’re not throughly cleaning the rooms. I also didn’t like that although it says pet friendly they spring it on you at the last minute that there’s a $25 no refundable fee and a $20 hold because the pet.
Commentaires de Gestion de l’hôtel
28 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi! Thank you for your detailed feedback. We apologize for the inconveniences you encountered, particularly regarding the condition of the microwave, the cleanliness of the room, and the unexpected pet fees. The presence of a towel left behind and the state of the microwave are clear indications that our cleaning standards were not met, and we regret that this impacted your stay.We will address these issues with our housekeeping team to ensure more thorough cleaning and better communication regarding our pet policy. Your comments are valuable in helping us improve, and we appreciate your understanding. We hope to provide a more satisfactory experience in the future.
par un voyageur
Publié le 27 août 2024 sur Expedia
The rooms had a lot of drywall issues and needed to be patched and painted The showers needed to be redone and the fixture was broken we stayed two weeks at different times and the two rooms we were in were bad the room smelled like marijuana both times and the tvs were super small
Commentaires de Gestion de l’hôtel
28 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Kara! We sincerely apologize for the issues you encountered during your stay. The condition of the rooms, including the drywall, showers, and broken fixtures, as well as the unpleasant smell and small televisions, do not reflect the standards we aim to provide. It's particularly concerning that these problems persisted across multiple stays.Please be assured that your feedback has been shared with our maintenance team for immediate attention. We are committed to improving our facilities and ensuring a more comfortable experience for our guests. Thank you for bringing these matters to our attention.
