Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2024
Staff very friendly. First pet stays free, which is nice, as most charge. Breakfast very sparse, so don’t expect much. Room was clean, but building is a little tired. We had a bad TV controller, and they replaced it right away.
Commentaires de Gestion de l’hôtel
26 déc. 2024 par GM, Gestion de l’hôtel
thank you
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Check in was great, the woman behind the desk was friendly, efficient and helpful. That’s sadly where the positives end.
There was no elevator and I have arthritis so with a heavy bag it wasn’t easy to get to my room upstairs.
The room had a damp smell, the air conditioning was extremely loud and dirty, there was mold on the bedside table.
The whole hotel was tired and dilapidated. Other guests were very loud, shouting, screaming and playing music late at night. There was very little soundproofing so it was hard to sleep. I wouldn’t stay again.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Josh,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MURFREESBORO. At Red Roof, it's good to know that check in was great, the woman behind the desk was friendly, efficient and helpful. However, you mentioned that you were unsatisfied with having no elevator, the cleanliness of the air conditioning and all other concerns mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello William, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Murfreesboro and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Lady behind the desk was wonderful
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hello Ronald,Thank you for sharing your feedback with us. The team at our Red Roof Inn Murfreesboro was elated to see that we earned your 10/10 rating. It was also pleasing to read that the front desk staff was wonderful.Once again, on behalf of Red Roof, we would like to thank you for sharing your comments with us. It would be our pleasure to provide you with more stays in the future.With appreciation,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Hello Patricia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur de McMinnville
Publié le 28 sept. 2024 sur Expedia
friendly staff
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Bennie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Murfreesboro. It's great to hear that the friendly staff was to your liking, resulting in a 5/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par OnielRediResponse Specialist, Gestion de l’hôtel
Thank you Christy, for taking the time to write a review of your stay at the Red Roof Inn Murfreesboro. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Pool wasclosed
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Murfreesboro. We appreciate your 4/5 score following your stay. However, you mentioned that the pool was closed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Kathryn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Murfreesboro and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Michelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MURFREESBORO and I received your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
