Note fondée sur 359 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Annique,Thank you so much for your perfect rating! We’re overjoyed that your experience with us was exceptional. Your feedback is a great validation of our efforts and encourages us to keep delivering the best. We’re excited to host you again soon for another fantastic stay!Sincerely, Hotel Manager
par un voyageur
Publié le 15 août 2024 sur Expedia
Staff is super friendly, very clean neat little Inn. Restaurants right across street
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sandra,Thank you for your kind words! We're delighted to hear that you found our staff to be super friendly and appreciated the cleanliness of our hotel. It's great to know that our location, with restaurants conveniently across the street, added to your experience. We strive to create a welcoming atmosphere for all our guests, and your feedback motivates us to keep up the good work. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur
Good value, clean
Publié le 9 août 2024 sur HotelsI was glad I chose this Rodeway Inn, the room was clean and the beds were comfortable. Good value.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carlos,Thank you for your wonderful feedback and for your 8 out of 10 rating! We're delighted to hear that you found our hotel to be good value and that your room was clean and comfortable. We strive to provide a pleasant experience for all our guests, and it's great to know we met your expectations. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Great Value!
Publié le 3 août 2024 sur HotelsCheck in staff was very helpful and quick. Room and bathroom are small but the bed is comfy, good water pressure, and close to many restaurants. Great value for the low cost!
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Laurie,We are delighted to hear that you found our check-in staff helpful and your room comfortable. It's wonderful that you enjoyed the convenient location near various dining options. Your feedback is valuable to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sarah,Thank you for taking the time to rate us 8/10! We’re thrilled to hear that you had a positive experience overall. Your feedback is invaluable in helping us maintain and improve our services. If there’s anything specific that you think could elevate your next visit to a perfect score, please let us know. We look forward to welcoming you back soon and providing an even better stay!Sincerely, Hotel Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Comforter was dirty, room had a strong foul smell so we left after 2 minutes and did not spend the night.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ashley,Thank you for taking the time to let us know about your experience. I apologize that you were disappointed. We will investigate your concerns and take whatever steps are necessary to ensure that our guests have a great stay with us in the future. Please give us another chance and come back and see us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
For a roadside motel, and for the price this place was outstanding! Yes it is an older structure but you can tell the owners really put a lot of work in keeping it up to date as best as possible and maintain it. Also staff was extremely accommodating and nice.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Adam,Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide a well-maintained and welcoming environment for all our guests, and your feedback reaffirms that we're on the right track. We appreciate your recognition of our efforts to keep our property updated and our staff accommodating. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Eric,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely, Hotel Manager
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Staff was nice. After much commotion with an online reservation that did not go through to the hotel, i paid a second time for the room. My son and i went around to the room walked in it smelled great, however when we turned on the light there was a very large dead cockroach on the floor. Dead would ha e been ok if when i picked it up babies didnt scatter feom under it. My son and i turned around closed the door and i went back to the office. I handed the woman the room keys and said we could not stay, when she asked why i told her about what had happened. She said"oh". Unfortunately we had already been driving 7 hours and had plans to go to Crater of Diamonds and this was the only hotel close with rooms. We ended up having to drive another almost 2 hours and to my sons disappointment and my own were not able to go to Crater of Diamonds.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tracy,Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay. It is disappointing to hear about the issues with your reservation and the cleanliness of your room. We take these matters seriously and will address them with our team to ensure this does not happen again. We understand the frustration this caused, especially after a long drive and disrupted plans. We appreciate your understanding and hope you will give us another chance to provide you with a better experience in the future.Sincerely, Hotel Management
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Estuvo bien les falta mantenimiento de las habitaciones en el baño techo ahí manchas
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rosita,Thank you for your feedback. We're glad to hear that your overall experience was good. We apologize for the maintenance issues you encountered, including stains on the bathroom ceiling. Your comments are valuable to us, and we will address these concerns promptly to ensure a better experience for future guests. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel Manager
