Note fondée sur 159 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2023 sur Expedia
J'ai adorer mon sejour au sonder. Propre et tranquille a environ 20-30minutes de marche de broadway !
par un voyageur
Publié le 6 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Expedia
The beds were very low to the ground which made it hard to get in and out of. The bed also wasn’t comfortable. The walls were paper thin so you could hear everything your neighbors did. Lack of windows makes the space dark. There was also no shower door. There’s about seven spots for the entire complex making parking difficult.
The space was clean upon arrival.
Commentaires de Gestion de l’hôtel
12 août 2024 par Sonder, Gestion de l’hôtel
Thank you for your feedback, Paige. We’re sorry for the discomfort you experienced. While it's not a perfect solution, our team is happy to deliver a white noise machine and earplugs to aid sleep. We appreciate your honesty and will consider your concerns for future improvements to our spaces. Should you decide to give us another chance, we'd love to host you in another one of our international locations.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Dirty. Everything in very very poor condition. Would never ever recommend the strat
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sonder, Gestion de l’hôtel
Hi Michael, we appreciate your feedback and are terribly sorry for your experience. We’re sorry if your space was not thoroughly cleaned. We’ll review the standard cleaning protocols with our team to ensure all areas are properly cleaned.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
It was a good stay.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
They were fixing it up, which it needs it but construction started pretty early in am. Ant problem. Couch and bed need to be replaced.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sonder, Gestion de l’hôtel
Thank you for your feedback, Andrea. We apologize for the early construction noise and any inconvenience it caused. We're actively working on improvements and addressing the ant issue. Your comments about the couch and bed are noted and will be considered in our ongoing updates. We hope to make it up to you next time.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
It was very cozy and comfortable . Very close to everything.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Challenging to get in, They charge extra for early check in ($20hr) and the code didn’t work so had to work with customer service to find the place smelling like cigarette smoke overall the place is fine but seems highly rated for what it is.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sonder, Gestion de l’hôtel
Hi Geoffrey, thank you for sharing your experience. Please accept our apologies for the challenges you faced checking in and cigarette smoke. We have a zero-tolerance policy for smoking, but we're sorry this was an issue. We hope to show you a more seamless visit next time.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Sonder, Gestion de l’hôtel
Hi Joseph, thank you for leaving a review. Please reach out to us at any time if you'd like to share more details about your stay.
