Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par The Capitol Hotel, Gestion de l’hôtel
Dear Patrick, Thank you for choosing The Capitol Hotel Downtown, Ascend Hotel Collection and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for more memorable moments in the future.The Capitol Hotel
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Great
Commentaires de Gestion de l’hôtel
8 oct. 2023 par General Manager, Gestion de l’hôtel
Dear Ms. Douce, Thank you for choosing The Capitol Hotel Downtown, Ascend Hotel Collection for your recent stay. Our goal is complete guest satisfaction, and we are thrilled to see this was your experience. We hope we will be your hotel of choice every time you visit Nashville. Thank you again!General Manager
par un voyageur
Publié le 19 août 2023 sur Expedia
Bien situé, à distance de marche du centre-ville et des attractions!!
Commentaires de Gestion de l’hôtel
20 août 2023 par General Manager, Gestion de l’hôtel
Dear Christiane, We are thrilled to see how much you enjoyed your stay here at The Capitol Hotel Downtown, Ascend Hotel Collection! We are also glad that you loved our prime location. Being so close to the Music City Center, the Bridgestone Arena, Ascend Amphitheater, and the Country Music Hall of Fame and Museum, to name a few is what makes us one of the best choices in Nashville. So whether you are here for business or fun, our boutique hotel is the place to be. Thank you very much for your business, and we hope to see you again soon!General Manager
par un voyageur
Publié le 14 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2022 par General Manager, Gestion de l’hôtel
Dear Geneviève,Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at The Capitol Hotel Downtown Nashville, and we look forward to welcoming you again soon.General Manager
par un voyageur
Publié le 19 juill. 2022 sur Expedia
Nice hotel with all the commodities. Good breakfast.
Commentaires de Gestion de l’hôtel
20 juill. 2022 par General Manager, Gestion de l’hôtel
Marc, thank you for choosing The Capitol Hotel Downtown Nashville for your recent accommodations. We are delighted to know how much you enjoyed our hot complimentary breakfast and all the amenities. It was our pleasure hosting your visit, and we look forward to seeing you again soon!
General Manager
par un voyageur
Publié le 4 juill. 2022 sur Expedia
Not what we expect… room were ok but the rest is not à Nice hôtel!!
Commentaires de Gestion de l’hôtel
5 juill. 2022 par General Manager, Gestion de l’hôtel
Alexandre, thank you for being our guest. We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit.
General Manager
par un voyageur
Publié le 22 nov. 2024
Commentaires de Gestion de l’hôtel
23 nov. 2024 par The Capitol Hotel, Gestion de l’hôtel
Dear Peter, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. The Capitol Hotel
par un voyageur
Publié le 5 nov. 2024
Not sure if my 1st review was posted but to sum it up hospitality and customer service was great. The place itself appears dingy and VERY MOTEL like. Pictures shown when I first booked were NOT THE ONES that are now online for reference. So beware of that...Everything appears much bigger in pictures and nicer. The KING size inside entrance rooms are better than the ones on the outside. I did not try free bkfast so am not able to speak about that.
Other than that, with the right shoes, you can make a right and walk down three blocks towards Broadway and you will see the beginning of all the fun!
Commentaires de Gestion de l’hôtel
6 nov. 2024 par The Capitol Hotel, Gestion de l’hôtel
Dear Cynthia, We sincerely apologize for not meeting your expectations with our accommodations. Your comfort is of utmost importance to us, and we regret the inconvenience caused. Your comments are invaluable, and we will share it appropriately as we are continuously committed to improvements to our overall guest experience. We also regret any discrepancies with third-party websites for our property. We appreciate you bringing this to our attention and for your patience. On a positive note, we are glad to know that enjoyed our convenient location and attentive service. We hope you will revisit as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.The Capitol Hotel
par un voyageur
Publié le 2 nov. 2024
I thought it was ok ! Little old but had some updates in room ! Breakfast was good !
Commentaires de Gestion de l’hôtel
3 nov. 2024 par The Capitol Hotel, Gestion de l’hôtel
Dear Peter, While we appreciate your comments about our breakfast offerings, we are sorry for not meeting some of your expectations with our accommodations. We will note your feedback as we continue to monitor our property's condition and plan for future upgrades and changes. Thank you for choosing us, and we hope to welcome you back soon.The Capitol Hotel
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Great Staff , very friendly
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Management, Gestion de l’hôtel
Dear Glenn, We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you for choosing The Capitol Hotel Downtown, Ascend Hotel Collection and for this outstanding review. We look forward to welcoming you again soon.The Capitol Hotel
