Note fondée sur 213 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tried and won't try again
Publié le 21 févr. 2022 sur HotelsCheckin not possible before 16:00, even knowing it, if you come earlier you have to wait.
This could be easier with a real front desk, no?
Room was just a big larger than the bed, impossible to get the tv working (netflix, etc...), same for the coffee machine in the room.
Modern place, modern design (nice by the way), but cold, missing humanity.
Commentaires de Gestion de l’hôtel
23 févr. 2022 par Gallatin Manager, Gestion de l’hôtel
Hi Patrice! Thank you so much for your candid feedback. We are sad to see such a negative review! We have checked all of our records and we do not have any requests for an early check-in. We do offer early check-in upon request, so we would have loved to accommodate you for an early arrival! In regards to the room size, I see that you booked one of our Economy Full rooms which is advertised as a smaller compact room designed for solo travelers. We do have quite a few other room options here at our property that provide more space. We are sorry that you had trouble with some of the items in the room as well. We do have a manager on call 24/7 and we send out multiple messages during all guests stay checking in to see if there are any needs. Unfortunately we did not receive a response from you during your stay, so we were not able to help with any of these issues. We would love to host you again in the future to provide you the amazing experience that we strive to give all of our guests!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The details really shine at the gallatin. Every single item in the rooms, halls, and lobby are all aesthetically pleasing. And the bathtub in the deluxe king suite is worth every penny. Amazing time. Every time I come to Nashville I’ll be staying at either the Gallatin or the Russel. It’s just a perfect chill clean and nice hotel.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Gallatin Manager, Gestion de l’hôtel
River, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! Thank you so much for the compliments regarding our aesthetically pleasing decor. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
par un voyageur
Publié le 24 sept. 2024
This hotel was wonderful! The staff were so nice and responsive. Our room was adorable and the lobby was bright and festive. There were great coffee options, and an outdoor area to enjoy. It was an easy 10 minute drive downtown and there were tons of shops and restaurants within walking distance of the hotel. I’d stay here again anytime I visit Nashville.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Gallatin Manager, Gestion de l’hôtel
Nicole, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! Thank you so much for the kind words regarding our excellent customer service, thoughtful amenities provided, and our amazing East Nashville location. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Nothing, parking lot was dark, carpets were dirty
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Gallatin Manager, Gestion de l’hôtel
Suzan, thank you for your review! We are so grateful that you chose The Gallatin for your stay! We are sorry to hear that you had some issues with the carpet in your room. Our team will be addressing this right away to ensure that it is corrected for all future guests! By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
par un voyageur
Loved The Gallatin!
Publié le 24 sept. 2024 sur HotelsThis property is so quirky and fun! It was close to the concert venue I needed and had safe off-street parking and I felt very safe. The beds were super comfortable and the pillows were amazing! I would absolutely stay here again!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Gallatin Manager, Gestion de l’hôtel
Jeanne, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! Thank you so much for the compliments regarding our convenient parking and our comfortable beds. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Gallatin Manager, Gestion de l’hôtel
Hello, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Excellent communication through text and email.,no line up to check in this way . Very accommodating!
par un voyageur de Mcloud
Publié le 13 sept. 2024 sur Expedia
The property is very nice and clean! Restaurants and shopping are in walking distance. Very nice neighborhood.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Gallatin Manager, Gestion de l’hôtel
Tonya, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Gallatin Manager, Gestion de l’hôtel
Dallas, thank you for your kind review! We are so grateful that you chose The Gallatin for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
