Ratings based on 475 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 2, 2024 by Gallatin Manager, Hotel Management
Kara, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller from Santa Rosa
Posted Aug. 23, 2024 on Expedia
Lovely old structure masterfully turned into a sweet hotel. Art abounds, high ceilings, stained glass, modern luxuries, comfortable and hip. All the good stuff. Just a short walk down a charming street to the heart of East Nashville. Seeking to avoid the madness of downtown? Stay at the Russell!
Comment from Hotel Management
Aug. 28, 2024 by Russell Manager, Hotel Management
Jeffrey, thank you for your kind review! We are so grateful that you chose The Russell for your stay! Thank you so much for the compliments regarding our beautifully repurposed building, comfortable space, and our excellent East Nashville location. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Really love this amazing hotel.
Posted Aug. 16, 2024 on HotelsThe hotel is really awesome. My family and I were on our way back from a Florida beach vaca and wanted to stop at a fun hotel on the way home. This option came up and we were really shocked how cool it was. The room had ample space for a five person family and the overall vibe of the hotel was great.
Comment from Hotel Management
Aug. 22, 2024 by The Russell, Hotel Management
Michael, thank you for your kind review! We are so grateful that you chose The Russell for your stay! Thank you so much for the compliments regarding our spacious and fun rooms. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Posted Aug. 12, 2024 on Expedia
To much smell
Comment from Hotel Management
Aug. 22, 2024 by The Russell, Hotel Management
Hi Sanjay, we are so sorry that your experience at The Russell didn’t meet the standards we set. We are well known for our cleanliness, comfort and hospitality in the Nashville area and hope that next time you’re in town we can make it right. Please contact our management so we can address your problems directly. Thank you for staying with us and if you chose to stay with us again we’ll do everything in our power to make it perfect for you.
by A traveller
Quiet Comfort
Posted Aug. 3, 2024 on HotelsOnly 1 night, quick in and out not it was easy l, quiet and comfortable.
Comment from Hotel Management
Aug. 7, 2024 by Russell Manager, Hotel Management
Mia, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Posted Jul. 29, 2024 on Expedia
Arrived late and left early but the place and the room was excellent. Will be staying again and for longer the next time I’m in Nashville.
Comment from Hotel Management
Jul. 29, 2024 by Russell Manager, Hotel Management
Gabriel, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Posted Jul. 23, 2024 on Expedia
Great hotel in the outskirts of Nashville. An old church beautifully renovated and well decorated. No staff on site, self check-in, free parking on site. Walking distance to restaurants. No elevators!
Comment from Hotel Management
Jul. 29, 2024 by Russell Manager, Hotel Management
Sami, thank you for your kind review! We are so grateful that you chose The Russell for your stay! Thank you for the compliments regarding our beautifully repurposed building, seamless check-in process, and complimentary parking. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Posted Jul. 20, 2024 on Hotels
Comment from Hotel Management
Jul. 29, 2024 by Russell Manager, Hotel Management
Raymond, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Posted Jul. 16, 2024 on Expedia
The perfect stay.
Comment from Hotel Management
Jul. 29, 2024 by Russell Manager, Hotel Management
Colin, thank you for your kind review! We are so grateful that you chose The Russell for your stay! We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
by A traveller
Posted Jun. 28, 2024 on Expedia
An absolute fabulous stay! The building is easy to access & parking is impeccable. There is a luggage lift for 2nd floor rooms & the first floor rooms, where I stayed, were all quiet & well maintained. My room, a deluxe king, had picturesque garden view & very comfortable bedding. The shower was clean & well designed. Looking forward to my next visit.
Comment from Hotel Management
Jul. 8, 2024 by Russell Manager, Hotel Management
Megan, thank you for your kind review! We are so grateful that you chose The Russell for your stay! Thank you for the compliments regarding our beautifully repurposed building, seamless check-in process, and out comfortable beds. We hope you will consider us your home away from home when in Nashville! Can't wait to have you back on your next trip to town. By the way, feel even better about your stay knowing that you provided warm meals, beds and showers to Nashville's homeless community through our Rooms for Rooms program. We are so thankful for guests like you that allow us to give back!
