Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Poway, CA
Beautiful View
Publié le 21 juill. 2024 sur HomeAwayThree generations of our family stayed here in June. The house was clean and comfortable and the view was fantastic. Unfortunately we did not have nice enough weather to enjoy the beach or snorkeling or to hire a boat for a day. There is a restaurant within the community that is really amazing, we happily ate there each of our three nights. We did not have a car... There was a driver available for hire in the neighborhood who we used a few times, though he seemed a little expensive. But we didn't really have other options. Our only issue was with bad weather and no car, the area was a little quiet and the teens got bored.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review of your stay at Palm Cay Nassau, Bahamas. We're delighted to hear that your family enjoyed the clean and comfortable house, the fantastic views, and the amazing restaurant within the community. We appreciate your feedback regarding transportation and understand that the weather can impact the experience.
We would like to highlight that Palm Cay offers several amenities specifically for younger guests. There is a kids' playground available for children to enjoy, as well as a kids' pool and various other kids' activities designed to keep our youngest visitors entertained. We hope that these facilities will enhance your family's experience during your next visit, regardless of the weather conditions. Thank you again for choosing Palm Cay!
par un voyageur
Just book it!
Publié le 20 juin 2024 sur HomeAwayAbsolutely stunning property and location. Away from the crowds, beautiful semi-private beach, delicious restaurant next door, close to a grocery store, safe and secure … I could go on and on. It was perfect for us.
Commentaires de Gestion de l’hôtel
16 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found everything to be just right. It was a pleasure to host you, and we hope to welcome you back for another perfect getaway soon.
par un voyageur
Family vacation bliss
Publié le 26 avr. 2024 sur HomeAwayWe loved staying at this beautiful location. We had a private beach for our unit, which was well maintained and had beautiful shallow bays to play frisbee and wade in the water. The palm cay marina had a Starbucks cafe and the most amazing restaurant pink octopus which we ate at almost everyday. The community felt safe and was well kept by staff. The condo had stunning views of the beach and ample furniture for our entire family inside and out. The kitchen was well equipped and there were extra pillows, blankets and towels for all of us as well. Liquor and grocery store were continently located just around the corner and had everything we needed. Lastly Andrea our property manager was excellent and was always there to answer any questions we had and had great recommendations for places to visit on the island. All around great experience. Would definitely recommend.
Commentaires de Gestion de l’hôtel
16 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words and detailed review! We’re thrilled to hear that you had such a fantastic family vacation and enjoyed the beautiful location, private beach, and stunning views. It’s wonderful to know that the amenities, including the well-equipped kitchen and ample furniture, contributed to a comfortable stay for your entire family. We’re also glad you appreciated the convenience of nearby stores and the excellent service from Andrea. Your recommendation means a lot to us, and we look forward to welcoming you back for another great experience in the future!
par un voyageur
Great Beachfront Views to enjoy a Bahamian getaway
Publié le 11 mars 2024 sur HomeAwayWe had a group of (9) traveling to this house for a week stay. The highlight is the spectacular beach views which can not be beat especially with families with small kids for easy access for swimming and playing in the sand
The house is located in an upscale marina community on the eastern part of the island. It was nice that every group had their own room and own bathroom. The stairs are narrow and steep for kids or anyone that might have mobility issues. The kitchen is adequate and was stocked well enough to prepare meals. It is recommended that guests planning on staying here pack trash bags and detergent for washing towels etc.. as we were surprised to find out these were not provided for the stay particularly at this rental cost. These are basic needs that we had to make a shopping trip. The grocery market nearby is extremely expensive (Solomons) as is the Restaurant near the house (Pink Octopus). Andrea, the property manager, responded to inquiries throughout the stay and addressed one shower issue that we had experienced. She also helped us with getting us a driver for the week who was very nice and accomodated all our needs so highly recommend. This house is great option and quieter alternative to staying at the big resorts like Baha Mar and Atlantis. But given its location, it does take time to go elsewhere and one should budget accordingly both in time and money as it will add up.
Commentaires de Gestion de l’hôtel
11 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review. I'd like to kindly and clearly underline that this group consisted of three families, including many small children. During their stay, unfortunately, they caused damage to one shower handle and one shower curtain. Additionally, the children attached papers all over the walls and leaving quite a mess that required our attention and extensive and deep cleaning upon their departure.
It's important to note that our property is explicitly labeled as self-catering, although we do provide a comprehensive array of amenities, including garbage bags, shampoo, conditioner, shower soap, hand soap, and more. While these are provided for our guests' convenience, guests are expected to replenish these items if they are excessively used during their stay.
Regarding grocery costs, Solomon Yamacraw's grocery prices are in line with those found throughout the entire Bahamas, and Palm Cay Beach Octopus restaurant is renowned for its convenience in Nassau. Additionally, for transportation, Palm Cay is conveniently located just 20 minutes from downtown and Atlantis and about 30 minutes from Bahamar. Therefore, the assertion that our location is remote may not accurately reflect the accessibility of our property.
Lastly, regarding the house's layout, it's worth mentioning that the stairs are standard, and we do caution that the property may not be suitable for individuals with reduced mobility, as indicated in our descriptions. We appreciate your feedback and hope to continue providing excellent experiences for our guests.
par un voyageur
Perfect Location, but..
Publié le 12 déc. 2023 sur HomeAwayI so wanted to give 5 stars because the group of 7 woman for a girls trip was incredible.
Pros
1. Location and setting are heaven
2. Andrea, property manager, was very responsive and helpful with the issues that came up. Even gave recommendation for driver. She was really great!
3. Boat excursion from the marina, perfect and so convenient.
4. Dinner at Pink Octopus on property, delicious and so convenient.
5. Kitchen was adequately stocked for what we needed.
6, You are far away from Atlantis, etc. We liked the quiet. But it is a trek if you are interested in more nightlife, etc. taxi's are expensive. This was a pro for us, but could be a con..
CONS
1. Note that there is a per head, per night charge if you have more than 4 people in the property. We changed our number from 6 to 8, 2 weeks prior to our trip, and were charged (as expected). Then, when 1 person canceled on the day we departed due to an emergency, he refused to refund us for that person, saying no changes were allowed in the 30 days prior. (But he was happy to collect extra within that 30 days). He said that VRBO wouldn't let him refund, but VRBO contacted him and he refused. They agree with me that it should be refunded, but can't make him. Left a bad taste.
2. Beds are adequate at best - not very comfortable
3. Slider door lock was broken. We were given work around for safety.
4. For price, the property itself is a bit tired
4. Numerous bulbs out. Andrea fixed 1 primary location as requested.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. I would like to make a brief correction regarding the situation. The guest only informed us of the reduced group size at the time of check-in. As previous guests have attested, the beds provided are of excellent quality. It appears that the dissatisfaction expressed by this particular guest might be driven by an unrelated issue, perhaps an unsuccessful attempt to secure a refund. Furthermore, she repeatedly called the manager throughout the day, seemingly in an attempt to voice complaints and seek refunds. It's worth noting that the beds and lighting were in excellent condition, with no reported problems. The overall experience for the group of seven was positive, except for the individual who seemed to consistently seek reasons for complaint in an apparent effort to obtain a refund.
par un voyageur
Best beach side town house
Publié le 24 mai 2023 sur HomeAwayBeautiful views, with restaurant, bar and spa just beside. Good beds, towels and spacious rooms. Our host Andrea was realy kind. We had the pool beside the house. Everything was clean and in good shape.
We had barbecue, soaked at the beach, rented a boat and went to rose island, then fishing and Watch tourtles! We had a very unforgattable 3 night stay. Hope to come back again.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our beachside townhouse. It sounds like you made the most of your time here, from relaxing by the pool to exploring the nearby attractions like Rose Island and watching turtles. We're delighted that you found everything clean, comfortable, and in good shape, and we'll be sure to pass along your kind words to Andrea. We can't wait to welcome you back for another unforgettable stay!
par un voyageur
Perfect vacation in the Bahamas!
Publié le 25 avr. 2023 sur HomeAwayWe had a fantastic stay in Palm Cay! Andrea was an exceptional property manager. She even arranged for her wonderful son to dog sit for us so we could do a couple of full day excursions. The condo was in excellent condition when we arrived and had everything we needed. She texted regularly to check in. The condo was amazing. We ate all of our meals on the front porch looking out at the water. The beach was quiet, clean and absolutely beautiful. We went on a boating excursion right from the marina. The tennis courts were very nice and an easy walk. We rented Bird scooters and had fun exploring the development. I realized that they were expanding the resort before we visited and was a little worried about the construction. However, the construction was not near the condo and did not bother us at all. The restaurant on site was good and the bar was right on the beach. All of the staff at Palm Cay were friendly and warm. Everything was easy about our vacation. The supermarket was nearby, the trash was easy to remove, bottled water was provided, parking was easy, there were plenty of towels and great outdoor furniture. The house was beautifully decorated with lots of views of the turquoise water. I highly recommend this vacation rental.
Commentaires de Gestion de l’hôtel
25 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Amy, we love guests like you. Thanks a lot.
See you soon.
par un voyageur
Excellent
Publié le 19 févr. 2023 sur HomeAwayWe definitely enjoyed our stay. Right on the ocean front with a sandy beach. The home was very beautiful and clean. It is 3 stories but the views from each floor are amazing! The host was extremely helpful and very informative, knowledgeable. If we come again we will definitely come back here! Thank you!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful review! We're delighted to hear that you thoroughly enjoyed your stay and appreciated the beauty and cleanliness of our home. It's fantastic to know that you found the oceanfront location and sandy beach to be enjoyable, along with the stunning views from each floor. Providing helpful and informative assistance is always our goal, so we're thrilled that you found our host to be accommodating and knowledgeable. We would be honored to welcome you back anytime you decide to visit again. Thank you for choosing to stay with us!
par un voyageur
Breathtaking!
Publié le 14 févr. 2023 sur HomeAwayPalm Cay was a dream come true! Absolutely amazing condo on the beach, with a little pool right next door.
There are a lot of stairs, not an ideal place for elderly or infants. (My two year old can do stairs so it was never a concern) we will definitely return
Commentaires de Gestion de l’hôtel
14 févr. 2023 par VrboOwner, Gestion de l’hôtel
Very good communication, very polite and
Clean family. Even with small kids, they took very good care of our design house.
We love our guests